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Wilco Plumbing Sydney
- Plumbing
- sylvania waters, NSW
About this business
Location details
belgrave esplanade sylvania waters, sylvania waters, NSW, 2224, Australia
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Business Practices dodgy - do your homework. Be warned. Very overpriced. Ask what the labour costs are. I was quoted to have a water heater replaced - over $4000.00. Another company quoted one third of the price. Read the other reviews on here. Not at all a nice business to deal with.
Business response:
Your review is deceptive in that we quoted for additional plumbing works within the quote for $4200 - it was not all for the replacement of a HWS and you have not made that clear. You accepted the quote at the time of our initial visit and paid a deposit, although according to yourself this didn't mean you wanted to proceed with our company. Your signature on the invoice and payment of a deposit does indeed mean you accepted the quote as presented and we proceeded with ordering products and scheduling our staff in good faith... read more
Do your homework and ensure you get a detailed quote I recently had the unfortunate experience of dealing with Wilco Plumbing, and I must say, I am deeply disappointed and dissatisfied with their services. My encounter with Wilco Plumbing left me feeling utterly taken advantage of and financially exploited. First and foremost, let's talk about their exorbitant prices. Wilco Plumbing has the audacity to charge incredibly high costs compared to other reputable plumbers in the area. To be completely clear about how much more Wi... read more
Business response:
Your review is deceptive in that we quoted for additional plumbing works within the quote for $4200 - it was not all for the replacement of a HWS and you have not made that clear. You accepted the quote at the time of our initial visit and paid a deposit, although according to yourself this didn't mean you wanted to proceed with our company. Your signature on the invoice and payment of a deposit does indeed mean you accepted the quote as presented and we proceeded with ordering products and scheduling our staff in good faith... read more
BEWARE! Plumber assessed my plumbing problem by asking me a few questions and staring at the toilet. He told me it was the 'pan collar'. Gave me a quote in excess of $600. At Bunnings a pan collar retails for are under $15. Another plumber (NOT from WILCO) came and told me he couldn't give a quote until he HAD A LOOK because he "doesn't have X-ray vision", removed the toilet, looked inside (I took photos) and told me it was in fact NOT the pan collar that was causing the problem, but rather tree roots (I have the photos). He... read more
Toilet Cistern leak Called and gave me a $79 call out fee which was fine.. when plumber arrived Told me its going to cost $320 to tighten and replace the bent hose!!! What a rip off... then after that, told me that the cistern is not filling up fast and that he had to replace something and quoted me $350 extra to replace it... WHAT!!! I exclaimed! That cost $29 at bunnings ! You charging me $350??? Told him to forget it!!!
You pay for attempt My blocked floor drain wasn't fixed...Ended up paying $439....for nothing! I tried negotiating with the manager. He was rude and nasty. Another plumber fixed the problem within 15 minutes, and in place where Wilco plumber didn't even have a look..
Not at time as promised They were to be at 7-8am but after many hours of waiting (it is 2pm already) and several calls no one came and our house sewer still blocked and we do not have working toilet. New excuses and new promises... Newer again.
Replacing a small cistern tap Called from a letterbox card. Would not provide hourly rate - spent 15mins replacing a $12 tap to the cost of $280. Say they charge by the job- total ripoff and no interest in cost concerns raised after finding out how cheap the tap was! Don't use
Incapable of doing what they advertise Their website specifies servicing of gas equipment for restaurants & cafes, but their phone service is adamant that they supply and install ONLY. Waste of time, no apology. 'Have to get marketing to check that'
Business response:
Thank you for your review. I have been over our website and I am not able to see where we specify that we service gas equipment for restaurants and cafes. We do supply and install however. Please accept our humble apologies for the 2 minutes you wasted on the phone with Natalie. Just to be clear, she did in fact apologise during the call and explained that we are not able to provide service on gas appliances. The best course of action for service and repair of any appliance is generally with the manufacturer or their license... read more
Save money and get someone else I was just a number to this company, someone to squeeze as much money as possible before you are completely broke. They have a well drilled sales and upselling pitch which I was tired of hearing by the time I finally just told them to leave
Frequently asked questions about Wilco Plumbing Sydney
How is Wilco Plumbing Sydney rated?
Wilco Plumbing Sydney has a 4.5 star rating with 686 reviews.
When is Wilco Plumbing Sydney open?
Wilco Plumbing Sydney is open now. It is open 24/7.