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Wilco Plumbing Sydney

4.4

About this business

Wilco Home Services is recognised as a trusted provider of professional plumbing services all across Sydney. We are a family owned and independently operated business that is dedicated to servicing the plumbing needs of both residential, commercial and strata properties with efficiency, professionalism and quality workmanship. Regardless of the size of the job, you can have peace of mind knowing that you are covered by the Wilco Warranty that we pride ourselves on. For us, customer service is our highest priority and this is... read more

Location details

belgrave esplanade sylvania waters, sylvania waters, NSW, 2224, Australia

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4.4540 reviews
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Ayd's profile image
8 years ago

Terrible As another review has mentioned. $1000 mark up. I have a small 80L hot water tank in my unit and was quoted $2100 to replace with a tank that has 5yr warranty. Called another plumbing service and they had someone out within the hour with the same tank but a 7yr warranty, which was $1200 all up. I'm the type that will pay top dollar for good service, but these guys are an absolute [Word Removed]. Regardless of the friendliness and professionalism, DO NOT USE!! 

Dick J's profile image
8 years ago

Always get a second quote! Wilco did the job but at a significant cost. Just on $1,000 dearer than an identical hot water unit quoted from another plumber, and given job was $2,300 that is a massive mark up. 

JohnH's profile image
8 years ago

A horrid experiance - do not use them. Unlike other local companies Wilco charges for quotes, the quote they gave me was AU$ 12,000 FIXED PRICE for a 40m pipe run to replace a pipe that was broken and old. This quote was never given to me in writing have expressed shock at the amount I asked the guy to justify the number- he could not do so, I estimated materials cost to be at most $2000 so the rest is labour. Work it out, even at $100 per hr that is 100hrs work. All the other quotes were 2-3 days work and they were all were... read more

Mr C's profile image
8 years ago

Beware! Plumber confirmed for an afternoon weekday appointment. Company calls and changes appointment to the following day. Half a job completed. Part payment made by us. Then, no show by the plumber after booking in to finish the job the following Saturday. Countless calls to the company (one was answered by them but zero assistance provided). No follow-up call on Monday. Have read your company reviews and it seems that your standard reply is that you "have no record of the job/any calls/communication/have lost emails". Hav... read more

Tones's profile image
9 years ago

Not Happy! A had an occasion requiring an emergency call out for a plumber on a Sunday. In a panic I went on line and found these guys and was told someone would be there within 4 hrs - plus advised of the call out fee of $250. The issue was a 10mm long nick in a presurised hot water pipe. The chap turned up in reasonable time and proceeded to advise me that he did not have the gear to fix this particular type of hose and fitting. However for a further $500 he could apply a temporary fix to stop the water flow- then return o... read more

Semi's profile image
9 years ago

Do not trust Wilco Plumbing. The work which was promised to fix did not exist, There was a blockage in the pipes just requiring blasting however told that pipes were colapsed & had to be replaced. Do not use this company. 

Bert's profile image
9 years ago

over quoted and over priced We we were charged $300 for approx 40 minutes 'fault finding' to tell us that our hot water system did not work and needed replacing. The plumber left us with a quote (he tried to get our money there and then to get the 'good price' offered). Fortunately we did our homework the following day - every quote was over 50% more than what we were quoted from other companies. eg 16L rinnai and installation $3739 (do your research!) and Quantum 6 star for $2000 (which was the cheapest they offered). If we... read more

Tony's profile image
9 years ago

Do not call them Found them on Google, their ad specifically says free call out fee plus $79 off today (Saturday), I called in and was told the fee of $129 call out applies as its only Monday to Friday, although the add said today Saturday. First we can get someone between 2-4, than sorry 5-7 and the call out fee is now $189. No thank you. 

Sandy's profile image
9 years ago

Awful. Don't call up. They are advertising $88 for block drain clearing, however they never informed me that this was the base price for hand plunging. When they came out, they charged me $39, just to tell me that a water flush which will cost $450 - which is 200+ more than other standard companies, doing the same job. I wouldn't mind paying for the $39, however, the woman on the phone only told me it was $35. I never got an official receipt. 

Frequently asked questions about Wilco Plumbing Sydney

How is Wilco Plumbing Sydney rated?

Wilco Plumbing Sydney has a 4.4 star rating with 540 reviews. 

When is Wilco Plumbing Sydney open?

Wilco Plumbing Sydney is open now. It is open 24/7.