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belgrave esplanade sylvania waters, sylvania waters, NSW, 2224, Australia
Get directionsYou pay for attempt My blocked floor drain wasn't fixed...Ended up paying $439....for nothing! I tried negotiating with the manager. He was rude and nasty. Another plumber fixed the problem within 15 minutes, and in place where Wilco plumber didn't even have a look..
Not at time as promised They were to be at 7-8am but after many hours of waiting (it is 2pm already) and several calls no one came and our house sewer still blocked and we do not have working toilet. New excuses and new promises... Newer again.
Replacing a small cistern tap Called from a letterbox card. Would not provide hourly rate - spent 15mins replacing a $12 tap to the cost of $280. Say they charge by the job- total ripoff and no interest in cost concerns raised after finding out how cheap the tap was! Don't use
Incapable of doing what they advertise Their website specifies servicing of gas equipment for restaurants & cafes, but their phone service is adamant that they supply and install ONLY. Waste of time, no apology. 'Have to get marketing to check that'
Business response:
Thank you for your review. I have been over our website and I am not able to see where we specify that we service gas equipment for restaurants and cafes. We do supply and install however. Please accept our humble apologies for the 2 minutes you wasted on the phone with Natalie. Just to be clear, she did in fact apologise during the call and explained that we are not able to provide service on gas appliances. The best course of action for service and repair of any appliance is generally with the manufacturer or their license... read more
Save money and get someone else I was just a number to this company, someone to squeeze as much money as possible before you are completely broke. They have a well drilled sales and upselling pitch which I was tired of hearing by the time I finally just told them to leave
Rip Off Artists Firstly, they didnt call to say they were on their way which they were supposed to do. Then the price they gave me was so expensive that I got a quote from another plumber, which was a big hassle but well worth it as we realised that Wilco Plumbing definitely was overcharging by a long way.
Give this plumber a miss Do not let this company start digging if you have a blocked drain. Call another plumber first. This is what happened to us, we called them to unblock our drain which blocks up sometimes. We know it just need the snake or water jet to clear every 2 years or so, but this company just want to start digging and then say it cost thousands to fix it. We contacted another plumber who was able to clear the usual way and then pay him to fill in the hole again
Bad and expensive Bad ripping off professionals. They don’t care just take advantage of people and push you to pay too much and then leave. I tell all who see this to not use them
This company has changed and not for the better This company used to be good but they have changed their model significantly since I used them last. The cost they charge rates are way higher now. Good for them but not for the customer. It needs to be more balanced
Wilco Plumbing Sydney has a 4.4 star rating with 578 reviews.
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