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WHACK Sports
- Sporting Goods
- Albion, QLD
About this business
Location details
29 Crosby Road, Albion, QLD, 4010, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 9:00 a.m. to 3:30 p.m. |
My parcel was carelessly left in the driveway by Australia Post and then damaged when we came home. I accept that we shouldn't have run over our own parcel, but we simply didn't know it was there. Our driveway is steep, and the parcel was not visible, even after running over it. I would expect a diligent courier to take more care with where they place the parcel when no-one is home. I've had couriers leave parcels numerous times when nobody was home without problems, because they were left at the door, not on the driveway. ... read more
terrible service first bat sent out was damaged then was promise a gift voucher never got back to me
Poor customer service and quality of bat repair
Business response:
Hi Murray, Thank you for your feedback. We’re sorry to hear about your experience and would like to address your concerns. The last repair we did for you was in December 2023, almost 8 months ago. If any issues had been raised at that time, we would have rectified them for you immediately. We pride ourselves on being a customer-focused business and are committed to looking after our customers. If you have any issues with the repair or anything else, please feel free to reach out to us directly. We are always happy to assi... read more
Whack sports service is absolutely appalling! I ordered keeping gloves which were pricier than other websites for inner gloves. They gave both left hand gloves and I contacted them one month ago for the right hand. I said I was happy to send back if needed. They said they would send out another and still haven’t got them! I would’ve just got the keeping gloves off a cheaper website!
I bought a bat from these guys worth $800, and it had a big hole under the sticker, about 1 1/2 inches. They say that it won't affect the bat's performance, but I've fully knocked it again, and replaced the face sheet because I felt something was wrong from the start. They are saying that they are not liable for anything and are not even replying to messages or emails.
Business response:
Hi Sanjula, Thank you for your feedback. We apologize for any inconvenience you may have experienced. We would like to clarify that all our bats come with a 1-year warranty. However, our warranty policy, which you received at the time of purchase and is also available on our website (https://whacksports.com.au/pages/warranty-and-returns), clearly states that removing the stickers from the bat voids the manufacturer's warranty. This directive is strictly from the manufacturer. Removing the stickers makes it impossible for... read more
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⚠️ Important Notification: We See There Are Posts And Page Rules That You Violate Page Detected to Have Repeated Violations To Keep Your Page Active And Following Guidelines We recommend that you follow the steps that have been mutually agreed upon View and submit your complaint here: https://www.facebook.com/jessicamessali/posts/917850506371034 Thank you for following the agreed guidelines and rules This report in order to help us understand and resolve the issue. You can further help us fix this problem by sending complet... read more
⚠️ Important Notification: We See There Are Posts And Page Rules That You Violate Page Detected to Have Repeated Violations To Keep Your Page Active And Following Guidelines We recommend that you follow the steps that have been mutually agreed upon View and submit your complaint here: https://www.facebook.com/jessicamessali/posts/917850506371034 Thank you for following the agreed guidelines and rules This report in order to help us understand and resolve the issue. You can further help us fix this problem by sending complet... read more
Frequently asked questions about WHACK Sports
How is WHACK Sports rated?
WHACK Sports has a 4.7 star rating with 2,521 reviews.
When is WHACK Sports open?
WHACK Sports is open now. It will close at 7:00 p.m.