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29 Crosby Road, Albion, QLD, 4010, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 9:00 a.m. to 3:30 p.m. |
Ordered a set of batting pads, too small, took 4 seperate phone conversations to organise a return only to find out you have to pay for postage back to the sender, then on top of that an employee wanted to exchange them for a cheaper set of pads but failed to tell me so would of lost out even more money
Very poor customer service. Delivery times are appalling and zero follow up. Do not recommend
My parcel was carelessly left in the driveway by Australia Post and then damaged when we came home. I accept that we shouldn't have run over our own parcel, but we simply didn't know it was there. Our driveway is steep, and the parcel was not visible, even after running over it. I would expect a diligent courier to take more care with where they place the parcel when no-one is home. I've had couriers leave parcels numerous times when nobody was home without problems, because they were left at the door, not on the driveway. ... read more
terrible service first bat sent out was damaged then was promise a gift voucher never got back to me
Poor customer service and quality of bat repair
Business response:
Hi Murray, Thank you for your feedback. We’re sorry to hear about your experience and would like to address your concerns. The last repair we did for you was in December 2023, almost 8 months ago. If any issues had been raised at that time, we would have rectified them for you immediately. We pride ourselves on being a customer-focused business and are committed to looking after our customers. If you have any issues with the repair or anything else, please feel free to reach out to us directly. We are always happy to assi... read more
Whack sports service is absolutely appalling! I ordered keeping gloves which were pricier than other websites for inner gloves. They gave both left hand gloves and I contacted them one month ago for the right hand. I said I was happy to send back if needed. They said they would send out another and still haven’t got them! I would’ve just got the keeping gloves off a cheaper website!
WHACK Sports has a 4.7 star rating with 2,476 reviews.
WHACK Sports is closed now. It will open at 9:00 a.m.