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38 Perry St, Mudgee, NSW, 2850, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 10:00 p.m. | |
| Tue | 10:00 a.m. to 10:00 p.m. | |
| Wed | 10:00 a.m. to 10:00 p.m. | |
| Thu | 10:00 a.m. to Midnight | |
| Fri | 10:00 a.m. to Midnight | |
| Sat | 10:00 a.m. to Midnight | |
| Sun | 10:00 a.m. to 10:00 p.m. |
Loved Mudgee Shared Bathroom
Business response:
Hi Wall, We make it very clear that our rooms are all shared bathroom rooms. Warm Regards, The Paragon Hotel
It was ok No frige and microwave Didn’t have breakfast
Business response:
Hi Raymond, We run as affordable accommodation in town. We also don't advertise that we run breakfast so it's confusing why you would expect that from a pub. Warm Regards, The Paragon Hotel
Disappointing I didn’t like the fact that they didn’t change the sheets from the last person that stayed as there was still hair in the sheets. It was difficult to find the toilet. You could hear everyone walking up and down the hall and people screaming outside till 12 o’clock. The pillows were like pancakes. Terrible not worth $100 more like $30.  Location, what’s the best thing about this property
Business response:
Hi Andrew, We were very confused to have read this review. Not once did you come down and speak to the staff about any of your issues. Especially about finding hair in your sheets. Or difficulty finding the toilet. Unfortunately there isn't much we can do when our guests don't let us know they are uncomfortable in their room until afterwards when they write a review. Thanks ! Warm Regards, The Paragon Hotel
Disappointing The rooms and showers need renovating for the price paid. Location
Business response:
Hi John, Did you price out other CBD hotel rooms in Mudgee? We know for a fact they don't even come close to the pricing that we offer and the services that are offered. Warm Regards, The Paragon Hotel
Fair Easy
Business response:
Hi Duc, Thanks for staying with us! Warm Regards, The Paragon Hotel
Terrible It’s cheap because the charge $100 for additional cleaning without any notice or authorisation. Male staff member was rude and obnoxious. Nothing
Business response:
Hi Sarah, Thanks for leaving a review. Your employee went out on the Thursday night drunk excessively to the point where they threw up in the sink in the room. As well as yelling and screaming and disturbing our other guests who are staying with us. Because we pride ourselves on ensuring a pleasant stay for our guests we gave out free stays for the people your worker disturbed. The person you are speaking about does not come to work to be abused, yelled and sworn at. Warm Regards, The Paragon Hotel
Fair Sensor light in hallway lit up regularly through night when guests used share bathroom. Visible through glass above door. Disturbed rest. Would be better to have low hooded lights along corridor rather than sensors. Or provide blackout option to glass above door.
Disappointing
I did not have a good customer service experience I was charged for services I did not receive. When I raised this with staff, they were unable to resolve my concerns.
Business response:
Hi Eden, Yes you were charged because you did not cancel your booking. If you had of cancelled your booking within the 24 hour time period of checking in you would not have been charged. Thanks ! Regards, The Paragon Hotel
Paragon Hotel has a 4 star rating with 964 reviews.
Paragon Hotel is open now. It will close tomorrow at 12:00 a.m.