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Paragon Hotel
- Bars
- Mudgee, NSW
About this business
Location details
38 Perry St, Mudgee, NSW, 2850, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 10:00 p.m. | |
| Tue | 10:00 a.m. to 10:00 p.m. | |
| Wed | 10:00 a.m. to 10:00 p.m. | |
| Thu | 10:00 a.m. to Midnight | |
| Fri | 10:00 a.m. to Midnight | |
| Sat | 10:00 a.m. to Midnight | |
| Sun | 10:00 a.m. to 10:00 p.m. |
Poor Read above The door into the room hinges were loose making door difficult to close. The mattress was worn out.the sensors light outside room kept me awake going on n off. The hot water to bathroom to ages to get hot. The shower was not good.
A real mistake booking. Never again. We were allocated the worse rooms in the Hotel. Dirty shower facilities. Indifferent staff - rude. It is in Mudgee.
Business response:
Hi Anthony, We're sorry to hear you didn't enjoy your stay with us. Our staff have no recollection of your stay so it is a confusing review. None of your concerns were brought to their attention. Next time you stay at a Hotel we hope that you let the staff know if you are unhappy so they can address them at the time. Thanks ! Warm Regards, The Paragon Hotel
Fair Our room was very noisy, because in the next room there is an extension fan for the kitchen. I confirmed the owner about the problem, and she was very rude to me. She basically said to me we could check out. She didn't like what l said about the noise and not comfortable bed. Maybe if she offers a different room or even a bottle vine or anything will be nice. Her attitude to words customers was, or it's very low. It makes a really bad reputation to her and the community. Definitely, we will be back in Mudgee, but we are... read more
Business response:
Hi Lydia, Our staff are wonderful people. They are kind and patient. You complained constantly during your stay and were phishing for free goods and refunds. Your room was not next to an exhaust fan and your complaint about the bed was that it squeaked, not that it was uncomfortable. You booked a budget room at a pub. We do ask that you do not stay with us again, you were unkind to our staff and had an unrealistic expectation of an $80 room in the middle of Mudgee. I hope you have a nice day and we wish you well. Warm Regard... read more
Loved Mudgee Shared Bathroom
Business response:
Hi Wall, We make it very clear that our rooms are all shared bathroom rooms. Warm Regards, The Paragon Hotel
It was ok No frige and microwave Didn’t have breakfast
Business response:
Hi Raymond, We run as affordable accommodation in town. We also don't advertise that we run breakfast so it's confusing why you would expect that from a pub. Warm Regards, The Paragon Hotel
Disappointing I didn’t like the fact that they didn’t change the sheets from the last person that stayed as there was still hair in the sheets. It was difficult to find the toilet. You could hear everyone walking up and down the hall and people screaming outside till 12 o’clock. The pillows were like pancakes. Terrible not worth $100 more like $30.  Location, what’s the best thing about this property
Business response:
Hi Andrew, We were very confused to have read this review. Not once did you come down and speak to the staff about any of your issues. Especially about finding hair in your sheets. Or difficulty finding the toilet. Unfortunately there isn't much we can do when our guests don't let us know they are uncomfortable in their room until afterwards when they write a review. Thanks ! Warm Regards, The Paragon Hotel
Disappointing The rooms and showers need renovating for the price paid. Location
Business response:
Hi John, Did you price out other CBD hotel rooms in Mudgee? We know for a fact they don't even come close to the pricing that we offer and the services that are offered. Warm Regards, The Paragon Hotel
Fair Easy
Business response:
Hi Duc, Thanks for staying with us! Warm Regards, The Paragon Hotel
Terrible It’s cheap because the charge $100 for additional cleaning without any notice or authorisation. Male staff member was rude and obnoxious. Nothing
Business response:
Hi Sarah, Thanks for leaving a review. Your employee went out on the Thursday night drunk excessively to the point where they threw up in the sink in the room. As well as yelling and screaming and disturbing our other guests who are staying with us. Because we pride ourselves on ensuring a pleasant stay for our guests we gave out free stays for the people your worker disturbed. The person you are speaking about does not come to work to be abused, yelled and sworn at. Warm Regards, The Paragon Hotel
Frequently asked questions about Paragon Hotel
How is Paragon Hotel rated?
Paragon Hotel has a 4 star rating with 893 reviews.
When is Paragon Hotel open?
Paragon Hotel is closed now. It will open at 10:00 a.m.