This profile has been claimed by the business owner or representative.
38 Perry St, Mudgee, NSW, 2850, Australia
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 10:00 p.m. | |
Tue | 10:00 a.m. to 10:00 p.m. | |
Wed | 10:00 a.m. to 10:00 p.m. | |
Thu | 10:00 a.m. to Midnight | |
Fri | 10:00 a.m. to Midnight | |
Sat | 10:00 a.m. to Midnight | |
Sun | 10:00 a.m. to 10:00 p.m. |
stay from hell well where shall I start. There was tea, coffee and cups no kettle no bar fridge to put a drink in. The new furnished bathroom was being used by the workman there which was specifically labeled women’s . My 8 year old son was showering and the water just shut off mid shower. was woken up at 4.30 by workers outside. It was hell, and it was hard to give a positive comment but alas I did. Also the young black headed girl behind the bar was very rude. We had to use the bar to check inn. It goes on but I just could... read more
Fair There are some construction workers who live there and without any respect, slammed doors at 4 am morning and make a bad mess in toilet. Noting just was cheap
Business response:
Hi Nima, No one lives upstairs, we only have guests staying with us, so we're sorry that a fellow guest wasn't considerate of others around them. Warm Regards, The Paragon Hotel
only spent 1 night so ok but could not stay in that room any longer very old and run down. Room was tiny. close to everything. Friendly staff
Business response:
Hi Jenny, We apologise you didn't find the room adequate, we do find we are competitively priced for Mudgee and all our rooms have been freshly painted, new carpets and fresh iron pressed linen used on the beds. Warm Regards, The Paragon Hotel
Disappointing Was a bit old and didnt look clean. Kettle gave us orange water and took ages to get hot water in the shower...but fair enough it is the middle.of.winter. lots of old, or broken hooks that could be easily.fixed. Shared bathrooms weren't very nice
Business response:
Hi Bec, Thank you for taking the time to leave your feedback. We're sorry you had less than an enjoyable time at our Hotel. We will be looking into the issues you have let us know about and there will be a follow up. Warm Regards, The Paragon Hotel
loved Mudgee but would stay elsewhere next time noise from cleaning staff at an unexceptional hour of the morning noise - not from the patrons but the staff cleaning vacuuming carpets, emptying bottles, moving furniture at 6am - not my idea of a relaxing holiday.
Business response:
Hi Anonymous, We apologise that you heard cleaners downstairs, we do run as a pub and that means we have to have cleaners come in in the morning before we open. Thanks for the feedback we'll speak to the cleaners to come up with a solution. Warm Regards, The Paragon Hotel
not a very clean establishment it was dirty, the bath was brown, the sheets were dirty, under the bed has tissues etc, the cups were dusty Nothing really
Business response:
Hi Sarah, We apologise that you were unhappy with the cleanliness. We have passed it on to the relevant team and we will be doing a full audit on our rooms. We pride ourselves on our venue and a huge aspect of that is the cleanliness. We appreciate your feedback and apologise again that your stay wasn't up to standard. Warm Regards, The Paragon Hotel
Fair I booked it through booking.com and they say they have a shared kitchen, but when I got there, I discovered they actually don't have it. They didn't want to get credit for the false advertisement and I didn't get a reasonable solution for it, as I brought food to cook there. Cleanliness, affordable, good location and nice food served at the restaurant.
Business response:
Hi Camilla, We thank you for your review and hope you enjoyed your stay. Sorry about the kitchen we will be sure to edit the details of the booking for future clients. Warm regards, The Paragon Hotel
Fair
good location, friendly staff, great food- accomodation was disgusting rooms were dirty, outdated and poorly kept. Had an room with bathroom, bugs in the shower, water pipes banging all night. needs urgent maintenance good location, great food
Paragon Hotel has a 4 star rating with 893 reviews.
Paragon Hotel is open now. It will close at 10:00 p.m.