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38 Perry St, Mudgee, NSW, 2850, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 10:00 p.m. | |
| Tue | 10:00 a.m. to 10:00 p.m. | |
| Wed | 10:00 a.m. to 10:00 p.m. | |
| Thu | 10:00 a.m. to Midnight | |
| Fri | 10:00 a.m. to Midnight | |
| Sat | 10:00 a.m. to Midnight | |
| Sun | 10:00 a.m. to 10:00 p.m. |
Disappointing Was a bit old and didnt look clean. Kettle gave us orange water and took ages to get hot water in the shower...but fair enough it is the middle.of.winter. lots of old, or broken hooks that could be easily.fixed. Shared bathrooms weren't very nice
Business response:
Hi Bec, Thank you for taking the time to leave your feedback. We're sorry you had less than an enjoyable time at our Hotel. We will be looking into the issues you have let us know about and there will be a follow up. Warm Regards, The Paragon Hotel
loved Mudgee but would stay elsewhere next time noise from cleaning staff at an unexceptional hour of the morning noise - not from the patrons but the staff cleaning vacuuming carpets, emptying bottles, moving furniture at 6am - not my idea of a relaxing holiday.
Business response:
Hi Anonymous, We apologise that you heard cleaners downstairs, we do run as a pub and that means we have to have cleaners come in in the morning before we open. Thanks for the feedback we'll speak to the cleaners to come up with a solution. Warm Regards, The Paragon Hotel
not a very clean establishment it was dirty, the bath was brown, the sheets were dirty, under the bed has tissues etc, the cups were dusty Nothing really
Business response:
Hi Sarah, We apologise that you were unhappy with the cleanliness. We have passed it on to the relevant team and we will be doing a full audit on our rooms. We pride ourselves on our venue and a huge aspect of that is the cleanliness. We appreciate your feedback and apologise again that your stay wasn't up to standard. Warm Regards, The Paragon Hotel
Fair I booked it through booking.com and they say they have a shared kitchen, but when I got there, I discovered they actually don't have it. They didn't want to get credit for the false advertisement and I didn't get a reasonable solution for it, as I brought food to cook there. Cleanliness, affordable, good location and nice food served at the restaurant.
Business response:
Hi Camilla, We thank you for your review and hope you enjoyed your stay. Sorry about the kitchen we will be sure to edit the details of the booking for future clients. Warm regards, The Paragon Hotel
Fair
good location, friendly staff, great food- accomodation was disgusting rooms were dirty, outdated and poorly kept. Had an room with bathroom, bugs in the shower, water pipes banging all night. needs urgent maintenance good location, great food
More like a backpacker's You get what you pay for, which is fair enough. But it wasn't suitable for our young family. The window was broken, we were above the beer garden, large gap under the door so quite noisy. No refrigerator access. I knew it was a shared bathroom arrangement, but both bathrooms were far, and via an awkward hallway - not ideal with little ones. Staff were friendly, location was great, the food from the bistro was exceptional. The bed was really comfortable. I'd definitely stay again if I was on a tight b... read more
Fair The cleaning happening downstairs in the pub at 2am. The water being turned off in the morning and so consequently no one could flush the toilet or shower The location was good
Lovely pub but not restful The rooms were in need of some real TLC. The bathroom was also in need of some major renovation. The Pub noise level was not bad, however the same could not be said for other room guests, they love to slam doors. Walls were so thin could here everything. Bit of sound proofing would be excellent. Lastly they seriously need to communicate with guests, as water was turned off during peak morning bathroom/shower times - not funny. Staff were lovely. Bistro for dinner was very good, clean sheets etc.
Paragon Hotel has a 4 star rating with 964 reviews.
Paragon Hotel is open now. It will close tomorrow at 12:00 a.m.