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3P SOLAR
- Solar Installation
- Laverton North, VIC
About this business
Location details
2/8 Weddel Ct, Laverton North, VIC, 3026, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Waiting 3 months still not connected. Not happy. Fast to take your money, installation team where great but still waiting for grid connection. After sales not great with replying
Go elsewhere Terrible service. Not sure where all these good reviews have come from, surely they’re paid for. My experience has been painfully difficult. Constant issues, disrespect, rude comments and incompetent people. What I thought would be a simple seamless process has turned into bungle after bungle from poor planning and stuffing up our panel placement, to broken tiles with huge issues trying to get them fixed or not accepting any fault, to the implementation of the system not being handled professionally and still wa... read more
Business response:
Dear Damo, We’re truly sorry to hear about your negative experience, and we sincerely apologize for the frustration and inconvenience you’ve faced. This is certainly not the level of service we aim to provide. We understand how disappointing it must be to deal with multiple issues, and delays, especially when you were expecting a smooth process. Your feedback is taken seriously, and we will investigate the situation thoroughly to address the concerns you’ve raised. We value your time and understand your frustration, and we a... read more
BAD service and not professional . Very bad service . Installed a inverter not comply Emergency Backstop mandate in VIC. Not professional insatllation Not willing undertake to fix it
Business response:
Dear David, We’re sorry to hear about your experience and apologize for any inconvenience caused. We take compliance and professionalism seriously, and we would like to look into this further to understand what happened. Please contact us directly so we can resolve the issue and ensure everything meets the required standards. Your satisfaction is important to us, and we are committed to addressing any concerns. Thank you, 3P Solar Team
Go else where Poor from start to ongoing problems. Hidden Cost is way above quoted prices.
Business response:
Dear Customer, We apologize for the issues you've experienced, please reach out to us directly so we can investigate and work to resolve the situation. Thank you, 3P Solar Team
Overall service We have found the staff at 3P to be both pleasant & helpful & whilst there is matter to be rectified we are sure it will be remedied quickly.
Business response:
Dear Raymond, Thank you so much for your positive feedback! Please be rest assured that we are committed to resolving this matter quickly and efficiently, and we’ll keep you updated throughout the process. If you have any further questions or concerns, don't hesitate to reach out—your satisfaction is very important to us. Thank you, 3P Solar Team
NOT HAPPY I had a solar system installed by 3psolar and told them time and time again that the front of my house was shaded by trees and gets NO afternoon sun after 12.30pm and the panels for the front of the house needed to go on my carport that gets sun from 12.30 right through until sunset. I sent emails and photos showing where the sun was during the afternoon and asked specifically for the panels to be placed on the carport. A newly constructed heavy duty solid carport with a gable roof. I was told by 3psolar that I cou... read more
Business response:
Dear Barry, We sincerely apologize for the challenges you faced throughout the process. We value your feedback and will take immediate steps to address these issues to enhance our services. We are truly sorry for any inconvenience caused. Thank you for your patience and understanding, Thank you! Team 3P Solar
Deceived and taken advantage of, and strongly advise to steer clear Deeply disappointed! They are more interested in making a sale than providing a quality installation or service. The information provided during the sales process was incredibly misleading and costly. Quality of the electrical installation falls well below standard. Their primary concern is profit, not customer satisfaction or ethical business practices.
Business response:
Dear Irene, We sincerely apologise for the challenges you faced throughout the process. Your experience is not reflective of our standards, and we're committed to addressing these issues. We appreciate your feedback and will use it to improve our services. Once again apologies for all the inconvenience. Thank you! Team 3P Solar
3p solar is not professional. They cuase more damage to your house during solar installation After installation of solar panels by 3PSolar, it started leaking from the all rooms under the solar panels. I reported and they came and fixed it. But after fixing the leaking is more than earlier. I called them no one responds. I sent an email and it is been 1 month they never replied yet. I am going to take legal action. I got one of my mattress and a computer desk damaged, and nothing was paid for that. DON'T GO FOR THIS COMPANY.... read more
Business response:
Dear Bala, We sincerely apologise for all the inconvenience. This falls far short of the standards we strive to uphold at 3PSolar. Please accept our sincerest apologies for any inconvenience or damage caused to your property during the installation process. Our service executive has been in contact with you and the tradesperson has been arranged to visit your property at the earliest. Rest assured, we will take this matter on priority. Once again, we apologise for the inconvenience. Thank you for bringing this to our attenti... read more
Beware, Alan Border has jumped ship Alan border was supporting Solarboost as the best company and now he supports 3p Solar. The problem with short term companies is, who will honour the warranty. Nobody Go with a long standing company that offers long term support than companies that use sporting legends to create credibility Dont go with Chinese made solar panels and 3p solar panels are largely made in China
Business response:
Dear Ralph, we apologize for the inconvenience caused to you whilst dealing with us. We assure you that this is not a common 3P Solar practice. We request you kindly help us with your order number and assure you that our customer service team will contact you as soon as possible. We appreciate your patience and cooperation in the meantime. Thank you! Team 3P Solar
Frequently asked questions about 3P SOLAR
How is 3P SOLAR rated?
3P SOLAR has a 4.7 star rating with 2,684 reviews.
When is 3P SOLAR open?
3P SOLAR is open now. It will close at 6:00 p.m.