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Spa World Australia (Roll-Up)

4.9

About this business

Location details

2600, Australia

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.977 reviews
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Reddy Naidu Y.'s profile image
Reddy Naidu Y. 
11 months ago

We recently visited the Braybrook store to look into buying an outdoor spa, and we were fortunate to meet Doris. From the very beginning, she made us feel completely comfortable and at ease. Doris was extremely supportive, transparent, and patient in explaining every detail — from the spa features to council requirements and the ongoing costs involved. Because of her honest and clear guidance, what initially felt like a complicated and overwhelming process turned into an easy and exciting experience. Doris gave us the confi... read more

Business response:

Hi, Reddy. We appreciate the kind words and are so glad you had a positive experience with our Spa World Braybrook & Tullamarine team! Please let us know if we can help you in any other way. 

Cameron m.'s profile image
Cameron m. 
11 months ago

Very helpful from the start and continued throughout even after install. Knowledgeable staff and always helpful with any questions 

Business response:

Hi, Cameron. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Anna M.'s profile image
Anna M. 
a year ago

Phil and his team provide fantastic service, always helpful and happy. We have purchased two spas from Glenorchy Pool & Spa world and could ‘t be happier with the service and quality of the jacuzzis. The staff are knowledgeable, approachable and supportive. They went the extra mile to ensure we could get a spa delivered just in time for Christmas. The support continues after purchase. We highly recommend 

Business response:

Hi, Anna. That's awesome! Thanks so much. We are thrilled to hear about your positive experience and really appreciate you taking the time to share this with us. 

Suzan Danny A.'s profile image
Suzan Danny A. 
a year ago

Lisa was an absolute pleasure to deal with from start to finish. Her ability to answer all our questions from a technical perspective was second to none I have experienced in recent times. Thanks Lisa and Spa World. 

Business response:

Hi, Suzan. We appreciate the kind words and are so glad you had a positive experience with our Spa World Perth team! Please let us know if we can help you in any other way. 

Victoria a.'s profile image
Victoria a. 
a year ago

Beautiful job from the whole team at spa world glenorchy, from ordering to delivery. A class service, they dont just drop and leave you stranded, they provided all the information we need and more. Worth going to see them to buy your spa. :) 

Business response:

Awh that is really nice of you to say! Thanks so much Spa World Glenorchy . We're so glad you had a great experience with our Spa World Glenorchy team. Your feedback will make their day! 

Michael O.'s profile image
Michael O. 
a year ago

Fantastic service from Craig at spa world warners bay 

Business response:

Hi, Michael. Thank you for your review we really appreciate hearing from you. We'll make sure to pass your feedback on to our Spa World Newcastle team! 

Silvia H.'s profile image
Silvia H. 
a year ago

That was the only downside to to Spa World, was the mix up on our Spa, no one new where it was in the warehouse. Which meant we were behind greatly with time with our landscapers. Not Angela's fault, she wasn't trained up to know what to do or who to call to get organised, because your main people were away at the time and Angela had no back up. But the one who came to our rescue was John (the courier) he was very professional, friendly and I dare say saved your bacon. A big thanks to John and Angela for their commitment. ... read more

Business response:

Hi Silvia, We are sorry for the miscommunication regarding your spa delivery. The spa was at the warehouse, but there was a misunderstanding between the warehouse and our delivery contractor, John. To prevent this from happening again, we have updated our process to ensure that any delivery concerns or issues are immediately communicated to our Delivery team by both the warehouse and the contractor. We also recognise the need to improve our service in Perth, as the time difference with our support office presents some chal... read more

Lee Colombo P.'s profile image
Lee Colombo P. 
a year ago

Doris from Spa World Braybrook went above and beyond in helping us with our 6M Hydrozone swim spa with clear lift and heat pump purchase. Her knowledge of all of the Spa World products was first class, her assistance in helping us decide what suited our needs best was greatly appreciative. In helping with our choices Doris organised a trial in one of the onsite Aqua lap display swim spas. This trial was great and it helped us with our decision making process, we ended up choosing the Hydrozone swim spa instead of the Aqua la... read more

Business response:

Awh that is really nice of you to say! Thanks so much Spa World Braybrook & Tullamarine . We're so glad you had a great experience with our Spa World Braybrook & Tullamarine team. Your feedback will make their day! 

Anna M.'s profile image
Anna M. 
a year ago

We could not be happier with our jacuzzi from Pool and Spa world Glenorchy. The customer service is outstanding. They went above and beyond to source a spa for us last minute and have it delivered as soon as possible. Excellent service, always with a smile. Would highly recommend this company for your future purchases. We have been thoroughly enjoying the spa. 

Business response:

Awh that is really nice of you to say! Thanks so much Spa World Glenorchy . We're so glad you had a great experience with our Spa World Glenorchy team. Your feedback will make their day! 

Frequently asked questions about Spa World Australia (Roll-Up)

How is Spa World Australia (Roll-Up) rated?

Spa World Australia (Roll-Up) has a 4.9 star rating with 77 reviews. 

When is Spa World Australia (Roll-Up) open?

Spa World Australia (Roll-Up) is closed now. It will open tomorrow at 9:00 a.m.