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Motocity Wollongong

4.8

About this business

Location details

3 Mount Ousley Rd, Fairy Meadow, NSW, 2519, Australia

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:30 p.m.
Tue8:30 a.m. to 5:30 p.m.
Wed8:30 a.m. to 5:30 p.m.
Thu8:30 a.m. to 5:30 p.m.
Fri8:30 a.m. to 5:30 p.m.
Sat8:30 a.m. to 2:00 p.m.
SunClosed
4.8530 reviews
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Wayne H.'s profile image
Wayne H. 
a year ago

The bike purchase process was great from the team at MotoCity but I am very frustrated with the delay in the arrival of the accessories that I ordered for my bike at the time of purchase. I was advised to order any Honda accessories when placing my deposit as any parts for my bike could take time to arrive, how right that was! I’m still waiting on some parts 3 months after picking the bike up! I believe the delay is because Honda Australia waits for until there is enough bike bits to fill a container before placing an orde... read more

Business response:

Hi, Wayne. Thank you so much for leaving us a stellar review! 

Glenn B.'s profile image
Glenn B. 
a year ago

friendly, professional hassle free service. 

Business response:

Hi, Glenn. Your feedback is highly appreciated. Thank you for the review! 

R a.'s profile image
R a. 
a year ago

Tyres swapped with a used pair that I already had Service was courteous and quick The only negative was that the valves/stems were reused and I believe this is a bad practice 

Business response:

Hi, R. We appreciate the kind words and are glad we could provide you with a positive experience. In regards to the Valves, they are inspected with every tyre change and are replaced at the discretion of the technician, i.e., if the rubber is cracked or hardened, or any signs of leaks. It is our best practice to only replace parts for customers if they are required, not just to make financial gain.  

A's profile image
A 
a year ago

Everything was all-good as usual. 

Business response:

Hi, A. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Patricia a.'s profile image
Patricia a. 
a year ago

Brad was fantastic and very helpful. Quick service, explained in easy language I could understand. 

Business response:

Hi, Patricia. We are thrilled to learn that you had a positive experience with us! 

mark j.'s profile image
mark j. 
2 years ago

No problems at all. Very happy! 

Business response:

Hi, Mark. Thank you so much for leaving us a stellar review! 

Mat's profile image
Mat 
2 years ago

No complaints. Very professional. 

Business response:

Hi, Mat. Thank you so much for leaving us a stellar review! 

Robert J.'s profile image
Robert J. 
2 years ago

Awesome team at Motocity. Always enjoy the experience of visiting the local bike shop. 

Business response:

Hi, Robert. Your feedback is highly appreciated. Thank you for the review! 

Gary's profile image
Gary 
2 years ago

Got rego check done, also test rode 2 bikes while waiting and a trade in enquire as well. Price was not what I wanted but overall happy to enquire. 

Business response:

Hi, Gary. We appreciate the kind words and are glad we could provide you with a positive experience! 

Frequently asked questions about Motocity Wollongong

How is Motocity Wollongong rated?

Motocity Wollongong has a 4.8 star rating with 530 reviews. 

When is Motocity Wollongong open?

Motocity Wollongong is closed now. It will open tomorrow at 8:30 a.m.