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Level 7, 65 Berry Street, North Sydney, NSW, 2060, Australia
Get directionsLucas was very good with the swap today very friendly and professional
Business response:
Hi Pierre! Thank you for your kind 5-star review. We're so glad to hear that Lucas provided friendly and professional service during your swap today. We'll make sure he hears your kind words—it means a lot to the whole team!
Shaun is really very good person and explain me well.
Business response:
Hi TEJ, thank you for your kind 5-star review! We're delighted to hear that Shaun took the time to explain everything clearly and made a great impression. We'll be sure to pass on your feedback—he’ll really appreciate it!
Lucas was friendly professional and made it all easy! Thanks Lucas
Business response:
Hi Drd! Thank you so much for the wonderful 5-star review! We're thrilled to hear that Lucas was able to make the process smooth and stress-free for you. We’ll be sure to pass along your kind words—he’ll be delighted!
It was instantly good, I had a car within half an hour when the accident happened. And all interactions were fantastic and helpful. Emilie was so nice, then I needed a smaller car and they instantly swapped it for a car I was more comfortable with and Patrick explained everything so well. And when the car was ready to be picked up Oscar was very helpful and answered all my questions when he picked it up today.
Business response:
Hi Linda, thank you for your wonderful 5-star review! Thank you for sharing such a wonderful experience! We're so glad we could get you back on the road quickly and make the process as smooth as possible from start to finish. It’s great to hear that Emilie, Patrick, and Oscar each played a part in providing helpful, friendly service along the way. Your comfort and confidence mean a lot to us, and we're thrilled we could accommodate your needs so promptly. We'll be sure to pass your kind words on to the team—they’ll really ap... read more
Lucas was very helpful with my replacement vehicle whilst waiting for my car to be repaired
Business response:
Hi Sarah, thank you for your 5-star review! We’re so pleased to hear that Lucas was helpful in getting you set up with your replacement vehicle. We hope the rest of your experience is just as smooth while your car is being repaired.
Lucas was fantastic, Clear and straight forward service. We are very happy.
Business response:
Hi Chris, thank you for your 5-star review! We're delighted to hear that Lucas provided such clear and straightforward service. It's great to know you're happy with the experience—we really appreciate you choosing I'm In The Right!
I had the pleasure of dealing with Mikayla from "I'm in the right" car rental company and she was absolutely lovely! Arrived at drop off early, went through the whole process with me and made sure I understood everything. She was so knowledgeable and covered everything so there was no questions I needed to ask. She has made the whole car rental experience so great for me and if I should ever need will 100% use the company again :)
Business response:
Hi Teigan, thank you for your thoughtful 5-star review! We're thrilled to hear that Mikayla made your experience such a positive one. Her professionalism, clear communication, and thoughtful approach truly reflect the service we aim to provide every time. We’re so pleased she could make everything smooth and stress-free for you.
Good customer service will definitely recommend I’m in the right to anyone.
Business response:
Hi Jayde, thank you for your kind 5-star review! We're so glad you had a great experience and truly appreciate your recommendation.
Lucas was very helpful arrived in time hopefully the rental experience is as good as his service
Business response:
Hi Zax, thank you for your kind 5-star review! We're glad to hear Lucas made a great first impression with his punctual and helpful service. We're confident your rental experience will be just as smooth, but if you need anything along the way, we’re always here to help!
I'm In The Right Accident Replacement Vehicles has a 4.9 star rating with 3,664 reviews.
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