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Level 7, 65 Berry Street, North Sydney, NSW, 2060, Australia
Get directionsGot my loan car in no time they even delivered the car to my door step ,very good customer service ,thank you for looking after me Highly recommended
Lucas was professional and friendly he came and swapped me into a more suitable car I got a ranger the next day which was convenient thank you
Professional, punctual for delivery, clean & would recommend business with them.
Business response:
Hi Prakash, Thank you for your kind 5-star review! We're so glad you found our service professional, punctual, and clean—that’s exactly the experience we aim to provide. We truly appreciate your recommendation and support!
For the moment I was contacted regarding my car to drop off the service was second to none best smash repair vehicle lone service I've ever had the team members in the call centre were knowledgeable and more then helpful and Mikayla the member who dropped it tome was amazing she is professional and friendly went over and above my expectations
Business response:
Hi Sarah! Thank you for your kind 5-star review! We're thrilled to hear that your experience—from the very first contact to the vehicle drop-off—was second to none. It’s fantastic to know that our call centre team was knowledgeable and helpful, and that Mikayla left such a great impression with her professionalism and friendly approach.
Wendy was exceptionally helpful and very pleasent to deal with
Business response:
Hi Genie! Thank you for your 5-star review!We're so glad to hear that Wendy was exceptionally helpful and a pleasure to deal with. We'll be sure to pass on your kind words—she’ll be thrilled to hear them! We really appreciate you taking the time to share your experience.
Customer service was friendly and helpful! Love the car, it’s in great condition, clean and has Apple CarPlay.
Business response:
Hi Jasmine, thank you for your kind 5-star review! We're so glad to hear you had a friendly and helpful customer service experience—and that you're loving the car! It's fantastic to know it's in great condition, clean, and that the Apple CarPlay is a hit.
Lucas was very helpful , polite and informative . This is the second time I have used I’m in the Right - Great service !
Business response:
Hi Karen! Thank you so much for your kind 5-star review and for choosing I’m in the Right again! We're so pleased to hear that Lucas was helpful, polite, and informative—it’s always our goal to deliver great service, every time. We truly value your continued trust and support!
It was like too good to be true! Everything happened seemlessly. They booked me a uber car to go home from repair centre whereas I was thinking of catching a bus, and later that day they brought me a car at home. How nice!
Business response:
Hi Bobs! Thank you for the amazing 5-star review! We're so glad to hear your experience felt "too good to be true" (in the best way possible!). From the Uber ride to the home car delivery, we’re thrilled everything went smoothly and exceeded your expectations. Making things seamless and stress-free is exactly what we strive for. We truly appreciate you taking the time to share your story! ✨
Wendy explained all to me and was so fast and efficient that it was heaps easy and I was on the road so fast well done, Paul E
Business response:
Thanks so much, Paul, for the fantastic 5-star review! We're thrilled to hear that Wendy made everything quick, clear, and easy for you. Efficiency and great service are exactly what we aim for—glad we could get you back on the road in no time!
I'm In The Right Accident Replacement Vehicles has a 4.9 star rating with 3,664 reviews.
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