Darebin Trade Services

Helen 

on Productreview

8 years ago

Terrible customer service Have had them out four times to fix the same problem with our heating. The person I spoke to on the phone was horrible! No customer service skills and did not understand the urgency of my call as the error was due to their own technicians fault (not completing the job completely before leaving). Our heating was purchased through another company who sub contracts to darebin gas. Would not recommend their services as they have no urgency to act! Had to wait over 8 days to have my heating fixed and I m... read more

Bec 

on Productreview

8 years ago

Rude and expensive Installer was rude. Charged for more time than was there. Have needed to call them out every year to fix the same problem (3 years consecutively). Never again will I use Darebin Gas. 

lawofohms 

on Productreview

9 years ago

Over charging What a rip off! $290 for a part (PTV for water heater) that retails for $90 and 15 mins of work. Avoid these con artists. You guys think your worth $800 per hour labour? What a joke. 

peta 

on Productreview

10 years ago

Poor Customer Service - Not Upfront On Payment Terms Over the years I have used Darebin Gas for various jobs. Most recently they installed a new storage hot water system for me. I have no issues with the work they did, however, I was unhappy that they were not upfront with the terms and conditions attached to the payment which meant that I was left paying their credit card surcharge rather than paying in cash (bank transfer) which was my expressed preference. When I complained I was told that they would only refund the credi... read more