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Darebin Trade Services

4.5

About this business

Location details

265 Holt Parade, Thomastown, VIC, 3074, Australia

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:30 p.m.
Tue8:00 a.m. to 4:30 p.m.
Wed8:00 a.m. to 4:30 p.m.
Thu8:00 a.m. to 4:30 p.m.
Fri8:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
4.51,089 reviews
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LPHS's profile image
LPHS 
5 years ago

Prompt and friendly service Replaced our gas ducted heating unit a couple of weeks ago - very quick, all organised and installed within 2 days with efficient and professional technicians. Appreciate the great service - thank you very much Darebin Gas. 

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Ken 
5 years ago

Replacement central heating unit Very quick turnaround (install was 2 days after technician came to look at the old unit). Error free installation of new and appropriate central heating unit. And no trouble at all 3 weeks later. Very nice and warm. Thank you 

Business response:

Hi Ken Thank you for your review. Stay warm. Look forward to hearing from you in the future. 

Grace's profile image
Grace 
5 years ago

Replaced old Buffulo gas heater Office very professional. Gave clear instructions including no cash, distancing measures, etc. during Covid-19 restrictions, although not strictly followed by tech (no major issues). Service above expectation, with a call to arrange an earlier time than was initially booked. Warm again! 

Business response:

Hi Grace thank you for taking the time to review us. We are constantly striving to do our best in these unusual times. We will take note and continue improve our services to all our customers. 

Ming's profile image
Ming 
5 years ago

Old heater replacement Service was great from phone call to end of installation which took only two days. The guys who came also took time to explain how the new programmable remote works and how to maintain the new gas heater. 

Business response:

Hi Ming Thank you for taking the time to review our services. We look forward to hearing from you in the future. 

Happy customer's profile image
Happy customer 
5 years ago

Pays to get a second opinion! I had David come today to look at my HVAC that had stopped working. I had previously had another company look at it and tell me I needed to pay $600 to get the fan fixed and also buy a new thermostat as it was on its way out. They also tried to convince me I should buy a new unit as this one was old. Lucky for second opinions. David from Darebin Gas clearly knew what he was doing. Turns out it was the capacitor and motherboard and not the fan at all! I was only charged $465 and that also include... read more

Business response:

Hello Thank you soo much for the honest review. We are over the moon that our expertise stands above the rest and we're able to help you out on this occasion. Look forward to doing business with you in the future 

Jennie's profile image
Jennie 
5 years ago

Always great service We have had Darebin Gas servicing our evaporative cooler and heater for a very long time. Prompt efficient service always. As well the technicians are very personable helpful guys who go out of their way to explain everything. Costs are always clearly explained and timeframes kept to. A couple of weeks ago we had them upgrade our very old ducted heater. It is in the roof cavity and was a difficult job. The two guys completed the task without fault. Staff in their office similarly efficient and friendly. 

Business response:

Hi Jenny thank you for taking the time to review Darebin gas. We are pleased to know that our services have met your expectations. Always happy to help in any way we can. Look forward to being of assistance in the near future. 

Alan and Anne Simons's profile image
Alan and Anne Simons 
5 years ago

Credit where it is due. First class service!!! During the past 10 days our air conditioner collapsed. Bad timing during a 40 degree day. Contacted the folk at Darebin Gas and had a beautiful new Braemar unit installed within days. Faultless attention to detail and extremely well mannered technicians attended to do the installation. Our air conditioning interior vents required replacing and these were duly attended to promptly. These are tricky to replace. However the team quietly and patiently fitted seven vents to our great... read more

Business response:

Hi Alan We enjoyed every moment, its a great feeling to be able to help out our long standing customers. As always it was a pleasure. Thank you for your great review and always look forward to being of service in the near future. 

jimmybudgie's profile image
jimmybudgie 
5 years ago

LAST MINUTE RESCUE Thank you so much for your help yesterday. I called on the slight chance being 3pm that someone could come and repair our hot water unit that decided to break down. The kind lady in the office advised that she will ring around and see if anyone was able to stay back and help me. Ten minutes later they called back and said a plumber is happy to come past on their way home. Arrived about 4:30 and had our hot water up and running again. Cant thank you guys enough for the chop out Definitely recommend 

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Amy 
5 years ago

FOREVER RELIABLE Wow not sure what experience the past reviewers have had, but I have and my parents have been using DarebinGas for over 15 years now with out a single real issue. Always prompt, always explain costs upfront and offer my mum a pension discount every time they've attended. Mums evap cooler needed servicing last week and were happy to push her forward due to her age, they offered to even test her heater to ensure it had no carbon monoxide leaks while there. The fees are reasonable as Im a strong believer that y... read more

Business response:

Hi Amy We are pleased that you've found our services satisfactory. As long serving customers we are always happy to help in any way that we can. Thank you for taking the time to review us 

Frequently asked questions about Darebin Trade Services

How is Darebin Trade Services rated?

Darebin Trade Services has a 4.5 star rating with 1,089 reviews. 

When is Darebin Trade Services open?

Darebin Trade Services is closed now. It will open on Monday at 8:00 a.m.