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Coffee Machine Specialist
- Consumer Goods
- Woolloongabba, QLD
About this business
Coffee Machine Specialist is a specialist Coffee machine supplier located in Woolloongabba, QLD. The services we offer include Coffee Machine Repair, Coffee Machine Servicing, Coffee Machine Sales, Coffee Machine retailer, and Coffee Machine Supplier. Although we are located in Woolloongabba, we service clients from areas such as Dutton Park, Fairfield, Norman Park, East Brisbane, Greenslopes, Camp Hill, Highgate Hill, South Brisbane, West End and all surrounding areas. If you are looking for the best Coffee machine supplier... read more
Location details
199 Logan Rd, Woolloongabba, QLD, 4102, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 4:30 p.m. | |
| Tue | 8:30 a.m. to 4:30 p.m. | |
| Wed | 8:30 a.m. to 4:30 p.m. | |
| Thu | 8:30 a.m. to 4:30 p.m. | |
| Fri | 8:30 a.m. to 4:30 p.m. | |
| Sat | 8:30 a.m. to 12:30 p.m. | |
| Sun | Closed |
Keep us up to date with when our machine would be ready 😊 Clear information given to us about the service and small repair we needed done Many thanks Fred and Jan 😊😊☕️☕️
Business response:
Hi, Jan. Thanks for taking the time to share your positive experience. We truly appreciate it! Coffee Machine Specialist Team
Professional attentive and detailed
Business response:
Hi, Les. We are thrilled to learn that you had a positive experience with us! Coffee Machine Specialist Team
The Coffee Machine Specialists provide excellent, experience based advice. My machine perfectly suits my modest needs. I wasn't pushed to buy something more fancy or more expensive. Easily available follow-up advice is also an important factor .
Business response:
Hi, Suzanne. Thank you so much for leaving us a stellar review! Coffee Machine Specialist Team
Excellent service and advice given, initially by phone and later in store. We were very pleased to be offered the opportunity to have the service expedited so that our coffee machine would be available within 3 days rather than the 4 weeks it would take for a routine service. The additional cost of $100 was well worth it as we’re able to continue to enjoy our coffee with only a minimum break. We wouldn’t consider going elsewhere for purchasing or service needs. Kudos to Joanna and Max..
Business response:
Hi, Paul. Your feedback is highly appreciated. Thank you for the review! Coffee Machine Specialist Team
The service was great. The 4-week delay was not. I would prefer it if I could book a time slot to have it serviced, rather than lose the machine for a month. A week max would be much more preferable. For example - I ring up to book a service, and then you respond with "We have time available in 3 weeks. Please make sure your machine has been dropped off by COB Monday" That way I don't lose my machine for up to a month with no idea when it will come back as it just vanishes into a black hole. You also have an idea of upc... read more
Business response:
Thank you for your feedback, we have been working on a booking system for servicing which given that we are a small business, we needed to ensure that it did not become cumbersome. We are finally releasing this today so in the future you will be able to book in a date for servicing which we aim to have the service turned around within 3 days. Thank you once again for providing your feedback.
Really great service know you are short staffed which explains why it took a month,
Business response:
Hi, John. We appreciate the kind words and are glad we could provide you with a positive experience! Coffee Machine Specialist Team
Very professional in dealing with an unexpected component failure after a previous repair. Provided a hire machine at no cost and had the supplier replace the component at no cost. Machine now working perfectly.
Business response:
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon. Coffee Machine Specialist Team
I purchased a Bezzera Aria rotary pump model after a long search, culminating in excellent telephone advice from Max and Daniel. I'm now waiting for the much-anticipated shipment, but no information yet on its ETA.
Business response:
Thanks for taking the time to leave us an excellent rating – it’s much appreciated! Coffee Machine Specialist Team
OK, but I feel the quality service has dropped off a little. Be careful not to lose your knowledge base and quality advice. My last two visits have been somewhat challenging.
Frequently asked questions about Coffee Machine Specialist
How is Coffee Machine Specialist rated?
Coffee Machine Specialist has a 4.9 star rating with 605 reviews.
When is Coffee Machine Specialist open?
Coffee Machine Specialist is closed now. It will open at 8:30 a.m.