This profile has been claimed by the business owner or representative.
Coffee Machine Specialist
- Consumer Goods
- Woolloongabba, QLD
About this business
Location details
199 Logan Rd, Woolloongabba, QLD, 4102, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 4:30 p.m. | |
| Tue | 8:30 a.m. to 4:30 p.m. | |
| Wed | 8:30 a.m. to 4:30 p.m. | |
| Thu | 8:30 a.m. to 4:30 p.m. | |
| Fri | 8:30 a.m. to 4:30 p.m. | |
| Sat | 8:30 a.m. to 12:30 p.m. | |
| Sun | Closed |
Needed to order some small specialist machine spare parts. Very easy to order online. Arrived within 48 hours. Just seamless.
Business response:
Many thanks for this excellent rating. Please let us know if there’s anything we can do to improve our offering! Coffee Machine Specialist Team
As always the work done was excellent. Very happy with my serviced machine. Regretfully the new online booking system was a stressful experience. Difficulties with making a booking and paying the deposit. In the end I had to call and pay over the phone. Having to book 3 months ahead because no spots were available. Communication during the work being done and trying to get the correct invoice because the deposit was not taken off. Again I had to call to rectify. This resulted in anxiety which I can do without.
Business response:
Hi, Edith. Thanks for taking the time to share your positive experience. We truly appreciate it! Coffee Machine Specialist Team
Excellent service and very happy with product!
Business response:
Many thanks for this excellent rating. Please let us know if there’s anything we can do to improve our offering! Coffee Machine Specialist Team
I detest these surveys. You did very well
Business response:
Hi, Duncan. Thanks for taking the time to share your positive experience. We truly appreciate it! Coffee Machine Specialist Team
Excellent communication throughout with ability to see progress online. Fast and always friendly, polite and helpful. I have used CMS for years and they even helped me when I lived for a short time in another state. Very consistent service.
Business response:
Hi, Anni. We are thrilled to learn that you had a positive experience with us! Coffee Machine Specialist Team
Customer service is top-notch and my queries were answered quickly. Although there was a slight delay due to the courier delivering it to Victoria instead of NSW (not their fault), they were very helpful in contacting the couriers and giving me an update. The Bezerra is great and I'm now making delicious coffee.
Business response:
Hi, Jason. Thank you so much for leaving us a stellar review! Coffee Machine Specialist Team
Easy interactions and polite staff. Job done quickly too
Business response:
Hi, Steve. Your feedback is highly appreciated. Thank you for the review! Coffee Machine Specialist Team
To Date, the booking process has been fairly seamless, with a personalised email follow up to a query I had about dropping my machine in early and picking it up late while I was overseas for 6 weeks
Business response:
Hi, John. We appreciate the kind words and are glad we could provide you with a positive experience! Coffee Machine Specialist Team
Great service. Good interface. Good communication.
Business response:
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon. Coffee Machine Specialist Team
Frequently asked questions about Coffee Machine Specialist
How is Coffee Machine Specialist rated?
Coffee Machine Specialist has a 4.7 star rating with 817 reviews.
When is Coffee Machine Specialist open?
Coffee Machine Specialist is closed now. It will open tomorrow at 8:30 a.m.