This profile has been claimed by the business owner or representative.
Capital S.M.A.R.T
- Auto Repair
- Osborne Park, WA
About this business
Location details
19 Drake St, Osborne Park, WA, 6017, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
There was clear damage to my bonnet bcz of accident , there was paint spray marks on black trims on front and rear bumper. Mohawk guy decided to brush us off stating oh it’s uber car , a lot of kilometres for new car! I brought this car with my money earned from different job and this guy profiled me into uber driver . I really wish I would have selected some other place to get it fixed, who clearly have no space for profiling customers job background.
Business response:
Hi Karan, Thank you for your feedback. I’m sorry for both the repair concerns and for how you felt treated during your visit. That’s not the experience we want for our customers. Our Regional Customer Service Lead has also attempted to call you to discuss this further. We’d like the chance to inspect the bonnet and trims and can arrange this at our site or an alternative site if that’s easier for you. Thank you.
Very professional and I’m happy with the repair, and I would have given 5 stars, but they need to be more flexible with their end of day collection process. Closing at 4 pm is not on. They are not banks. I had left work 2 hours early so that I could pick up my car., after receiving a text 30 mins prior to closing. It was only when I complained that the manager stayed back so that I could collect my car, which I happened to get there just after 4pm. Offering the uber service is a great idea, but again, as they finished at 4p... read more
Business response:
We value your input about our collection timing. We understand the inconvenience caused and will review our processes for better flexibility.
Went down to pick up car as was told all done but the wrong part had been ordered. I need to go again when the part is there
Paid $320 (ish) for a minor scratch on F/L/H/S bumper on 07/08/'25. Received phone call on 11/08/'25 - car ready for collection. Collected car 12/08/'25 scratch not repaired! Returned car to CAPITAL for a "Priority repair" on 19/08/'25. "Car will be fixed today" (as we need it tomorrow). 19/08/'25 Received call at 16:00hrs "Car won't be ready until sometime tomorrow." Collected car 20/08/'25 - scratch not repaired properly again has to go back and they need it for 2 days!! Just give me my money back and I'll go else where. ... read more
Frequently asked questions about Capital S.M.A.R.T
How is Capital S.M.A.R.T rated?
Capital S.M.A.R.T has a 4.4 star rating with 417 reviews.
When is Capital S.M.A.R.T open?
Capital S.M.A.R.T is open now. It will close at 4:00 p.m.