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Sunstate Conveyancing
- Legal Services
- Lutwyche, QLD
About this business
Location details
518 Lutwyche Road, Lutwyche, QLD, 4030, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The staff were always very pleasant to deal with, to the point I felt they thought we had never dealt with conveyancers before and were 'clueless'. The end result was as expected, but over all i was very frustrated with the process and felt there could have been more transparency and communication, compared with my vast past experiences.
Business response:
Thank you for taking the time to share your feedback. We’re pleased to hear that our team were always pleasant to deal with and that the end result was as expected. We are, however, disappointed to hear that you felt frustrated with the process and that our communication came across as though we were explaining matters at too basic a level. Our intention is always to ensure clients are fully informed throughout their transaction, regardless of whether it is their first property transaction or their tenth, but we appreciate ... read more
Well looked after with no problems
Business response:
Hi, Stephen. Thanks for taking the time to share your positive experience. We truly appreciate it!
easy to proceed with ID
Business response:
Hi, Rodelyn. We are thrilled to learn that you had a positive experience with us!
I found it very difficult trying to navigate the directions with a machine . I would be much happier speaking to an actual person or filling out a form It’s an age thing. Paige was very helpful and polite when I did make contact and I thank her very much for getting me through it . Regards Helen Luxford. ( not Helena )
Business response:
Thank you so much for taking the time to provide your feedback, and our apologies for getting your name incorrect. We completely understand that technology isn’t everyone’s preferred way of communicating. We did just want to reassure you that the only “machine” we have is our website chatbot, which assists with enquiries after hours. Every other step of our conveyancing process has a real person behind it, and our team is always more than happy to speak with you directly or help you through any part of the process. We’re s... read more
Frankie and her team were amazing. Frankie in particular guided me through the process with good humour and great patience. I am so grateful for her help. Her professionalism is outstanding as well. I would recommend Frankie and her team to anyone.
Business response:
Hi, Sandra. Thank you so much for leaving us a stellar review!
Have just started working with this company to sell my investment property. They have been good so far!!
Business response:
Hi, Sharon. Your feedback is highly appreciated. Thank you for the review!
Paige was really good to work with. Her friendliness and knowledge made everything go very smoothly.
Business response:
Hi, Michael. We appreciate the kind words and are glad we could provide you with a positive experience!
France’s Bowen was great to deal with - nothing a trouble- had her finger on the pulse at all times. A pleasure to deal with.
Business response:
Hi, Geraldine. Thanks for taking the time to share your positive experience. We truly appreciate it!
The team were very responsive, providing lots of information on the process and next steps.
Business response:
Hi, Carla. We are thrilled to learn that you had a positive experience with us!
Frequently asked questions about Sunstate Conveyancing
How is Sunstate Conveyancing rated?
Sunstate Conveyancing has a 4.9 star rating with 2,855 reviews.
When is Sunstate Conveyancing open?
Sunstate Conveyancing is closed now. It will open at 9:00 a.m.