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Rustic Plumbing Solutions

4.6

About this business

Location details

23 Pythonwood Rd, Lower Pappinbarra, NSW, 2446, Australia

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WeekdayScheduleStatus
Mon6:30 a.m. to 7:00 p.m.
Tue6:30 a.m. to 7:00 p.m.
Wed6:30 a.m. to 7:00 p.m.
Thu6:30 a.m. to 7:00 p.m.
Fri6:30 a.m. to 7:00 p.m.
Sat6:30 a.m. to 4:00 p.m.
Sun9:00 a.m. to 4:00 p.m.
4.6314 reviews
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Linda Turner's profile image
Linda Turner 
10 years ago

A very happy little customer I'd been told for about six years that I would have to dig up my bathroom to properly repair my underground drainage pipes. I stumbled across Rustic Plumbing whilst looking for another plumber as my normal plumber was busy on the day my sewerage overflowed. I could not believe the difference in service an technology. Justin the plumber showed me the inside of my pipe with a special camera and was able to later repair my pipes from the inside out. By the way, those little boot covers are adorable!... read more

Alex F.'s profile image
Alex F. 
10 years ago

Fantastic Service I had Rustic Plumbing at my place for a multitude of problems. They were efficient, prompt & polite and explained exactly what was required clearly & understandably. I would highly recommend their services for any job you require, big or small. Their quote for work undertaken was very reasonable compared with other quotes I had obtained. Fantastic service. Will definitely call again when needed. 

Business response:

Hi Alex, We are happy that you are completely satisfied with the service that we provided you. Thanks again for choosing to use Rustic Plumbing Solutions. We look forward to hearing from you in the future. 

Scott's profile image
Scott 
10 years ago

Rustic Plumbing - great service I had been struggling to deal with semi blocked toilets for several days, until i finally called a plumber. David fromRustic plumbing, came on time, didn't make any promises until he had inspected and properly understood the problem. He then went about fixing the issue without fuss, or mess. Will now be using Rustic in place of trying to fix plumbing issues myself, great service and good rates, much cheaper than 'do it yourself' jobs i would normally attempt. Would happily recommend Rustic plu... read more

Business response:

Hi Scott, Thank you for the fantastic feedback, I'm glad we could assist you with this problem and look forward to helping you in the future if required. 

Lurline's profile image
Lurline 
10 years ago

Happy with Service & Efficiency! I was very happy with the service and efficiency of Rustic Plumbing. I had received a number of quotes for fixing my broken water pipe and they were very reasonably priced for what I needed done. I especially liked the way they left my front yard clean and tidy as though no one had been there. I will be recommending this company to my friends and family. 

Business response:

Hi Lurline, Thanks for the feedback, we are really happy that you were completely satisfied with the job that was performed at your property. Thanks again for choosing Rustic Plumbing Solutions to fix your problem. 

Kris D's profile image
Kris D 
10 years ago

Great Team Effort!! Rustic Plumbing Solutions came when they said they would and cleared my backed up sewer. They then advised us of the several options available to fix the problem. The solution to fix my drain permanently was completed quickly and with minimal disruptions. My garden looks exactly like it did prior to a trench being dug and I am extremely happy with the way the job was completed. A true team effort by a professional company. I will be recommending Rustic Plumbing to all my family and friends. Thanks again! 

Lis W's profile image
Lis W 
10 years ago

Hot water sorted! I called Rustic Plumbing Solutions when our hot water system died. Being a family of 5 we needed a fast solution. Rustic Plumbing Solutions sent a friendly technician out the same day, and provided us with a couple of cost effective options to solve the problem. Now the hot water is back in action! We have recommended Rustic Plumbing Solutions to a couple of friends and they have been impressed as well. If you need someone who is honest and not looking to rip you off I would definitely use these guys. 

Donna E.'s profile image
Donna E. 
3 years ago

No way… they’re just looking for a quick buck I think Was told there would be a service fee.. but it’s actually a quote fee of $99 and then they over quote ($2200 quote , but job got completed elsewhere for $400) makes me question if they over quote so they can get a quick easy $99 without doing a thing… rip off totally beware.. 

Tony's profile image
Tony 
3 years ago

Overcharged and job not completed Young inexperienced plumber was sent, (he was unsure how to remove a new type of toilet so worked around resolving the issue, so that's an indication of a well trained plumber!). I have two toilets, both seemed to be blocked, plumber resolved one blockage then got a call from his boss and had to leave (more like flee the scene) without resolving the other toilet blockage. He carged me and I paid, some $625 for a blocked toilet. Now call around and see what others charge for the same job! Ser... read more

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Elizabeth 
7 years ago

Total nightmare We are on tank water and every tap they put in leaked,lost a lot of water though a simple job of connecting water tank to the pump, copper gas pipes laid on metal and otherwise unsightly installation, gas tank bleed valve left open to drain a 45 litre gas tank, holding a lit cigarette next to the known leaking gas while testing the leak, using threatening tactics to get paid their exorbitant fee despite having not finished the job, had to get them back time and again to fix their lack of workmanship. Three ti... read more

Business response:

Hi Elizabeth, Thanks for your feedback. I wish you would have called the office to advise us of this situation so we could have dealt with it straight away. The technician's that attended your property in Mt White have since been terminated due to not working to the usual high standards expected by Rustic Plumbing Solutions. We do apologise that you did not have a good experience with us however we believe this short term problem we had has since been resolved. If you would like to discuss the matter further please feel free... read more

Frequently asked questions about Rustic Plumbing Solutions

How is Rustic Plumbing Solutions rated?

Rustic Plumbing Solutions has a 4.6 star rating with 314 reviews. 

When is Rustic Plumbing Solutions open?

Rustic Plumbing Solutions is open now. It will close at 4:00 p.m.