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| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The rate and product were excellent. Huge savings to be had. The only issue I would raise is that they were slow in processing application, but they did come through in the end and we're happy with the result.
Good rates and a fairly easy process to get your mortgage refinanced.
What a great improvement changing from a big bank to a more personalised & so much better rate home loan. The home loan process was all completed via email and was a little lengthy due to the amount of interest in the home loan rates - however every step of the way we were guided & all correspondence was answered quickly & efficiently by our loan representative. In the 6 weeks since our loan settled we have had 2 call from Reduce home loans enquiring about our satisfaction & whether we have any questions. Great service. Than... read more
looking to refinance? great rates and service to match. couldn't recommend more
I recently refinanced our Home Loan with Reduce. I found the customer service to be of a very satisfactory level. I was always kept informed of what stage the application was at and Leon was very prompt in responding to any of my queries. I was told initially it would take approximately 6 weeks from start to finish. It did take about 8 weeks for me, but they were very thorough. While the interest rate is much lower than i was on originally, i received a letter today to say my interest rate has been cut even further. Ver... read more
I would recommend reduce home loan to my friends and family. I have saved heaps due to low interest rate and great savings at the end. Very much impressed with the customer service of staff Specially Nick & Marvin for the product explanation. Although the online process was easy and my queries were answered over the phone, it took little time for the process to be completed but in the end very happy with the outcome. wishing good luck to reduce home loan team.
Pretty happy with Reduce Home Loans Customer service from the Reduce Home Loans side with Nick was great. No unexpected extra costs or issues with the loan from the Reduce side. Happy with the rate which is very competitive compared to the market.
Great lending rates and loan facilities available, however the approval and settlement process is slow and you have to follow up to find or how your application is progressing.
Rhyse at Reduce Home Loans was amazing. He spent time to explain the different loans and options available. He also asked questions to understand my needs in new mortgages (I was refinancing both a residential and investment mortgage at the same time). The application process was easy and I was kept informed of progress and expected timeframes at every stage. I recommend Reduce for anyone looking for a new mortgage.
Reduce Home Loans has a 4.4 star rating with 1,182 reviews.
Reduce Home Loans is open now. It will close at 5:00 p.m.