Fawcett Group - Plumbing

Suzie 

on Productreview

4 years ago

Great work Very quick action from Elliot and jordy. We are very happy. The two young blokes are very friendly and helpful. Highly recommend Fawcett Group for any job under your roof. 

Thet Kyaw 

on Productreview

4 years ago

Fast service, great workmanship, clean What I liked: - service was fast, tidy, and very professional. - did what they said they would do in less than the quoted time. - would highly recommend Sam and Riki - overall a great service 

Zena Costi 

on Productreview

4 years ago

Gas combustion heater repaired Dennis called before he arrived for the repairs. He was extremely courteous unobtrusive and efficient. Thank you so much Dennis, it’s not often we get tradesmen like you. Kind regards Zena Costi 

Johnny R. 

on Productreview

4 years ago

TV MOUNTED and party started Excellent service from Jamie - Fawcett Group, very professional and finished the job well. We required a massive 75 inch TV to be mount on the wall. Job completed as requested. Jamie was very quick, skilled and had good communication. Thank you Fawcett Group. 

Damian C. 

on Productreview

4 years ago

6 star if I could, ask for discount as it works, get the tradie to call the boss as it works for me every time. 5 star outfit the whole way, I have seen other reviews on line, not my experience at all quite the opposite. Had a full bathroom reno and the tiler is next level. I’ve been using them for over 30 years with my investment properties and my own home and the service, technicians and quality have been excellent, 5 star group without a doubt. No point shopping around, once tried you will keep them for life as they have ... read more

Karen M 

on Productreview

4 years ago

Fixed a problem that 2 other plumbers couldn’t fix. So professional Im a widow in my late 50’s. I have had a leak from my En-suite and it had wet the next bedroom. I rang on the weekend after another plumber’fixed’ the issue. I spoke to Mark he was compassionate and said I would get a call Monday. They rang early Monday and Courtney came out. He did checks that none of the other companies had done and he realised what my problem was. I was very upset and crying and he treated me with respect. I had to let everything dry out.... read more

Jodie 

on Productreview

3 months ago

Rude and inconsiderate, had booked for quote never turned up! Following day they called, they claimed they called the day of the booking (never did), as doing quote, paid jobs took priority. Was then asked what my budget was for the job, I said I just wanted a quote on the work needed, over and over again the woman on the phone said but how much are you willing to pay. That has nothing to do with them coming to do a quote. Now not interested and would never recommend to anyone. 1 star review too good for them. 

Lou Taylor 

on Productreview

a year ago

In a rental property Miscommunication on their part had a plumber turn up at 9pm and was then annoyed when I didn't feel comfortable letting him in. Multiple visits for the same issue. Wrote on an invoice the bad smell was probably my cat tray, even though they resealed the toilet pan with new silicone that day and the gas toilet smell never returned. Plumber left access hole lid not secure at back door and I tripped over it as he told me he had fixed it and I took his word when walking out the door. 

Geoff 

on Productreview

2 years ago

Expensive entertainment called Fawcett Group to get air conditioner serviced. Awesome customer service as they could fit me in on the day.....from there it goes downhill. The service man arrives and spends 20 minutes outside the house, this is nearly 5pm. Eventually they come in. I advise how to get onto the roof, they do totally the opposite ! The lad is trying to walk up the ridge cap like a tightrope walker. He stops and comes down, makes a call and then says "I'm not going up on that roof, I have rods n pins in my back. ... read more