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Fawcett Group - Plumbing

4.8

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4.8718 reviews
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Thet Kyaw's profile image
Thet Kyaw 
5 years ago

Fast service, great workmanship, clean What I liked: - service was fast, tidy, and very professional. - did what they said they would do in less than the quoted time. - would highly recommend Sam and Riki - overall a great service 

Business response:

Thank you Thet, we highly appreciate your review and 5 stars rating. 

Zena Costi's profile image
Zena Costi 
5 years ago

Gas combustion heater repaired Dennis called before he arrived for the repairs. He was extremely courteous unobtrusive and efficient. Thank you so much Dennis, it’s not often we get tradesmen like you. Kind regards Zena Costi 

Business response:

Thank you so much for taking the time to leave us a 5 star rating , we appreciate your review! 

Johnny R.'s profile image
Johnny R. 
5 years ago

TV MOUNTED and party started Excellent service from Jamie - Fawcett Group, very professional and finished the job well. We required a massive 75 inch TV to be mount on the wall. Job completed as requested. Jamie was very quick, skilled and had good communication. Thank you Fawcett Group. 

Business response:

Glad we could help you John. Thank you 

Damian C.'s profile image
Damian C. 
5 years ago

6 star if I could, ask for discount as it works, get the tradie to call the boss as it works for me every time. 5 star outfit the whole way, I have seen other reviews on line, not my experience at all quite the opposite. Had a full bathroom reno and the tiler is next level. I’ve been using them for over 30 years with my investment properties and my own home and the service, technicians and quality have been excellent, 5 star group without a doubt. No point shopping around, once tried you will keep them for life as they have ... read more

Business response:

Hi Damian, Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! 

Karen M's profile image
Karen M 
5 years ago

Fixed a problem that 2 other plumbers couldn’t fix. So professional Im a widow in my late 50’s. I have had a leak from my En-suite and it had wet the next bedroom. I rang on the weekend after another plumber’fixed’ the issue. I spoke to Mark he was compassionate and said I would get a call Monday. They rang early Monday and Courtney came out. He did checks that none of the other companies had done and he realised what my problem was. I was very upset and crying and he treated me with respect. I had to let everything dry out.... read more

Business response:

Hi Karen, Thank you so much for this detailed info and 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. 

Daniel P.'s profile image
Daniel P. 
a month ago

At their suggestion was quoted the maximum amount to replace a pressure reducing valve near the water meter. The max was suggested in case they needed to dig around the meter & restructure the copper pipes. The quote didn't specify what that "possible extra" amount was. Ultimately it was just a straight forward replacement with no "extra" work or materials required. A maximum job time of 30 minutes. When we questioned why no reduction for no extras involved they offered a $50 reduction which in no way would have covered any ... read more

Andrew P.'s profile image
Andrew P. 
5 months ago

I engaged this company to fix several minor issues at my rental property and discuss a bathroom renovation quote. Courtney attended and understood the full scope of work needed. However, the technician only repaired one leaking tap and left, charging me $322 without completing the agreed tasks. Worse: No invoice was ever provided All follow-up messages ignored I now have to pay another tradie to finish the job Zero accountability, terrible communication, and a complete waste of time and money. Do not recommend. 

Abby's profile image
Abby 
6 months ago

Fawcett plumbing is a place nobody should go , they think us older ladies are stupid . New Toilet cost me $1,640 2hrs work 

Abby's profile image
Abby 
6 months ago

Fawcett plumbing is a place nobody should go , they think us older ladies are stupid . Well I am not , and i will take this matter further. New Toilet cost me $1,640 2hrs work 

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How is Fawcett Group - Plumbing rated?

Fawcett Group - Plumbing has a 4.8 star rating with 718 reviews. 

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