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Solar Harbour
- Solar Installation
- Norwest, NSW
About this business
Location details
27/5 Inglewood Pl, Norwest, NSW, 2153, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Assisted by Bella, she was perfect in every way possible
Business response:
Hi, Paul. We are thrilled to learn that you had a positive experience with us!
It was a seamless support right from inquiry to deployment. Akash was amazing explaining the technology and also helping me assess my battery needs. He worked patiently with me to build the right battery level at my place. After receiving the order he kept me fully informed on delivery and on the day of install as I was travelling personally came to oversee the actual install. Exceptional service and great quality install
Our installer ,John was second to none.
John was so amazing, very professional. He explained it very well. Amazing sense of humour! First class service! Very personable. He was assisted by Jayce
Business response:
Hi, Sharina. Thanks for taking the time to share your positive experience. We truly appreciate it!
Installation went well on time but unfortunately the person installing the battery didn’t explain anything to me at all when I asked him about the app he told me that I would get an email regarding it. I still then had to chase up on the app when tried to install this I had so much trouble when I rang about it I was told that I would be getting contacted but still waiting to hear from them
Business response:
We acknowledge your feedback regarding the installation and app setup. Please contact us at 1300 252 090 for immediate assistance.
Once installation was completed this company doesn’t want to have anything to do with their customers. I had to repeatedly call to finally get a technician to come and fix poor installation settings.I am still not convinced that my system is working correctly, that means more of my time wasted to get service.
Had a pretty bad experience in the installation process but finally got sorted out. But now after being installed over two months ago I get a bill that is nearly $300 up from my last bill & that is with the new battery set up for the last month of it. You think a professional would have a follow up call about any problems like this 1. The system is set up totally wrong, at times it’s feeding from the battery back to the grid? Heaps of silly ways it feeds power after watching it run for a while. Anyway tried calling , got tol... read more
Installer arrived on the day, said they would come back, and never did. eventually another installer arrived a week later to complete the job. The lady who calls after fitment, to collect the money, was extremely rude to me.
When will this battery be turned on
Frequently asked questions about Solar Harbour
How is Solar Harbour rated?
Solar Harbour has a 4.7 star rating with 533 reviews.
When is Solar Harbour open?
Solar Harbour is closed now. It will open tomorrow at 9:00 a.m.