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Rent Star
- Real Estate Agents
- Milton, QLD
About this business
Location details
Unit 7/18 Kilroe St, Milton, QLD, 4064, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Rent Star has been managing my properties for over 8 years now and I can honestly say there is no other property management company I would rather have my business with than Rent Star. I have used a few agents in past and always felt there was a lack of service and communication and I had to manage and follow up on several things when they are already being paid to do the same job. Chase, Jordan, Claudia, pru are all the individuals I've had the pleasure of dealing with to date and are exceptional in what they do and genui... read more
Business response:
Hi Raj, What a beautiful review, we really appreciate your kind words for our wonderful team members. It has been an absolute pleasure looking after you for the last 8 years. Our team members work incredibly hard to provide an exceptional service and its so very nice to hear when that hard work is appreciated. We look forward to looking after your properties for many more years to come!
The team was very responsive and helpful whenever I reached out for enquiries. Excellent business ethics and transparent customer care. Thank you again for the support, I will definitely recommend.
Business response:
Hi, Shehu. Thank you so much for leaving us a stellar review!
My recent experience with the team at Rent Star was flawless. Everyone that helped me were all so lovely and there with me along the journey. Very professional and always got back to me quickly with communication. It’s truly been a wonderful experience and l can highly recommend RentStar, Mykala
Business response:
Hi, Mykala. Your feedback is highly appreciated. Thank you for the review!
Very friendly. Want to help when ever possible. Easy to talk to.
Business response:
Hi, Larry. We appreciate the kind words and are glad we could provide you with a positive experience!
It is nice experience so far.
Business response:
Hi, Pawan. Thanks for taking the time to share your positive experience. We truly appreciate it!
Dangerous Property, Falsified Reports & Complete Negligence We signed a lease with Rent Star for what was advertised as a "luxury" home (charging $1150 per week!!), but I was handed the keys to a dangerous, house that was legally uninhabitable. The negligence shown by this agency is astounding. Unfortunately, I never had the chance to inspect the home myself as I was suffering from COVID. So I had to rely on 2nd hand word, from someone who was very inexperienced with rentals. If anyone had apologized to us for the hell they... read more
Business response:
We strongly reject the claims made in this review, which are exaggerated and do not accurately reflect the condition of the property or the events that occurred. The property was professionally cleaned and prepared prior to the tenancy commencing. This property is a large home and sometimes on occasion, minor areas may be accidentally missed and require further attention; there was no evidence of the serious issues described. Claims of a “rat infestation”, widespread cockroaches, and significant electrical hazards were not ... read more
The apartment i moved into had a pest infestation and I terminated the tenancy within 5 days. They still tried to charge me for a break lease and would not speak to me or pick up the phone. Issue now going to court. AVOID AVOID AVOID !!!!!!!!!!!!!!! DO NOT TRUST
Business response:
Hi Daniel, We regret to inform you that under the Residential Tenancies Legislation, a small number of ants in the property does not qualify as a 'pest infestation' warranting termination of your tenancy. As the managing agent, it is our responsibility to seek reimbursement for the expenses incurred by the property owner as a result of your early termination without valid grounds. Upon consultation with your property manager, it has been confirmed that despite multiple phone conversations advising against it, you still op... read more
Frequently asked questions about Rent Star
How is Rent Star rated?
Rent Star has a 3.9 star rating with 784 reviews.
When is Rent Star open?
Rent Star is closed now. It will open on Monday at 8:30 a.m.