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Dandenong Pest Control Pty Ltd
- Pest Control
- Beaconsfield, VIC
About this business
Location details
124 Old Princes Hwy, , Beaconsfield, VIC, 3807, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The only thing that I didn’t appreciate was the young man who arrived to do the job when I had no idea it was to be done that day(I was asleep). He explained 2 messages had been sent to my phone (which I did not receive). I asked what mobile number it was sent to & it was not my mobile. The young man was apologetic (not his fault) & I agreed he could do the job. Job done & I was happy with it & the young man who was very polite.
Business response:
Please accept my apologies for the miscommunication regarding your appointment. We are unsure if you submitted your contact details or if someone else did so on your behalf. However, the phone number we received was incorrect. The date of your treatment was clearly advertised on the list, and unfortunately, our confirmation was sent to the incorrect number provided to us. I will email you the details of the phone number we were provided. I am pleased to hear that Mitch was polite and was able to do the treatment for you. So... read more
$198 for two plastic containers can get at Bunnings for $15 asked to get under my cabin sprayed never happened
All round he did a good job in his inspection work. Only thing he didn't take much interest to see above Seeling area. He opens the manhole of the sealing & direct his light around the area to inspects from manhole. He may have thought it is not necessarily to check the walls above sealing with his meter.
Business response:
We're grateful for your feedback Wimal, thank you. As everything from ground level and previous termite management system checked out well, Andrew did not need to crawl through the roof void. He was able to have a good look at the trusses from the manhole. Hope this puts your mind at ease!
We have always been happy with the spray and have been a customer for many years. On this occasion I found the office staff member really rude on the phone. I rang to ask the consultants name on the day so I could call him and let him know I was heading out with the kids on school holidays and to check about one of the areas. She said he will call me which is fine. He didn’t. Then I hadn’t heard after the spray (no message to say he had been and gone) so I rang to see if it all went ok, as a courtesy. The lady on the phone s... read more
Prompt & efficient. Door works well & looks great. He even adjusted our other screen door which was playing up. Excellent job all round.
Termite inspection was NOT THOROUGH at all. Subfloor, stumps, garden, trees were not checked. The guy only checked about 2 rooms on the house (banging on the skirting boards and stepping on a floor board, he said was concerning.
While Andy our technician was brilliant I’m afraid that since this is the second time we had to treat the same area in 2 years despite assurances that treatment would last 10 years. Clearly the job was not done correctly the first time The company did come to the party and we were charged for chemicals only but we face a repeat of repair bills.
Frequently asked questions about Dandenong Pest Control Pty Ltd
How is Dandenong Pest Control Pty Ltd rated?
Dandenong Pest Control Pty Ltd has a 4.9 star rating with 978 reviews.
When is Dandenong Pest Control Pty Ltd open?
Dandenong Pest Control Pty Ltd is closed now. It will open on Monday at 9:00 a.m.