This profile has been claimed by the business owner or representative.
Concord Pets
- Pet Stores
- North Strathfield, NSW
About this business
Location details
105 Queen St, North Strathfield, NSW, 2137, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 7:00 p.m. | |
| Tue | 9:30 a.m. to 7:00 p.m. | |
| Wed | 9:30 a.m. to 7:00 p.m. | |
| Thu | 9:30 a.m. to 7:00 p.m. | |
| Fri | 9:30 a.m. to 7:00 p.m. | |
| Sat | 9:30 a.m. to 4:30 p.m. | |
| Sun | 9:30 a.m. to 4:30 p.m. |
⚠️ AVOID AT ALL COST ⚠️ Please do yourself a favour and spend a bit of time to read this review! I promise it will worth every second of your time and will save you a great deal of emotional & financial damage in the future! It was around August last year that my wife & I decided to get our first puppy from these guys and it ended up being one of the most dreadful decisions we've ever made in our lives. Every aspect of doing business with these people felt off from day one, but we didn't have any suspicions because even to... read more
Business response:
It is really very disappointing to read the bitter tirade. Our beloved animals are always well taken care of, please see the photos of the mentioned puppy above, today with us thriving, absolutely healthy, happy and loving TV. Social media is a great tool, keyboard warriors thrive.
Evident that they abuse/neglect their animals just from the state of the store. They sold my cousin a puppy with parvo years ago and continue to do it - buy from puppy mills and don’t care about pet health. RSPCA needs to do something about this!!
Business response:
Years ago ? we are only a year old , all our puppies get tested for parvo before we sell them,, and we provide proof of parvo test results to customers.
I recently brought a hand raised bird from here and not happy one bit. I've purchased birds before that were hand raised and handled properly from other stores and they were not scared and very friendly from the start. I asked to see the birds and they were chased down for quite some time in their cage with a net absolutely terrified and the bird wouldn't settle down so the lady held the bird with a tight firm grip until it couldn't resist anymore until no choice but to settle down and since it's been mishandled it bites, wh... read more
Sell cross bred pups as pure and charge price for pure. Wouldn’t recommend.
Business response:
Hi Stacey unsure which puppy you are talking about just checked our records and can't seem to find you on system , so don't think we've actually sold you a puppy .plz pm us if u have any issues happy to dna test any customers puppies if they feel unsure of breeds,, as we have always been extremely honest with what we sell Thanks
heard really bad things about this place. over crowded bird cages and poor hygiene. Avoid buying from here. do a google search for bird rescues. there are plenty of birds needing rehoming. don't support business like this.
Business response:
Thanks for your feedback ! Why don't you come down and see for yourself without making such ridiculous statements!
Animals living in absolute squalor. Horrible conditions, stuck in tiny cages and lying on top of each other. 8 rabbits to one glass container, four dogs to a tiny metal cage. Puppies appear lethargic and were whimpering and crying. Birds were screaming to get out. I even have photos to prove it. DO NOT SUPPORT THIS BUSINESS THAT SUPPORTS ANIMAL CRUELTY. Have read numerous negative reviews about how people who have purchased pets from here have soon after died or fallen very ill. They support puppy mills and have absolute no ... read more
Business response:
It is incredible how one can have facts wrong and put them out in public with no care to check details. Every day every single cage and enclosure is cleaned out. Our beautiful pups which have been only purchased * from registered breeders *have periodic breaks and nap together after their time out. All of them are taken home to relax and play and retire for the night in a huge backyard. Similar with all our birds, rotated out of their cages as they are all handraised and enjoy being out on the extreme large bird stand.... read more
This is a puppy farm. Do NOT purchase any animals from this place. ADOPT DON'T SHOP.
Business response:
All our puppies come from registered breeders , plz do your research before making such silly comments, we provide and have always provided our customers with breeder info including breeder registration.
bought a cockatiel early Jan. i was promised it was hand raised and it was a female. both info were false. never buying from this shop again.
Do NOT buy your pets from here! If you want to have a healthy pet, I highly suggest for you to go to another pet store. I bought a blue, Indian ring neck at 10 weeks old from concord pets. I was advised the bird was completely healthy, and was ready for a new home. Within the first month of having the bird, it started to show underlying health issues. After taking to multiple vets, each vet advised that it was due to being sick prior to when the bird had been bought. After numerous conversations with the pet shop, they did ... read more
Frequently asked questions about Concord Pets
How is Concord Pets rated?
Concord Pets has a 4.1 star rating with 385 reviews.
When is Concord Pets open?
Concord Pets is closed now. It will open tomorrow at 9:30 a.m.