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Red's Kitchen & Bar
- Hope Island, QLD
About this business
Location details
Shop 46E Sanctuary Cove Village 4601, Masthead Way, Hope Island, QLD, 4212, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:30 a.m. to 9:00 p.m. | |
| Tue | 11:30 a.m. to 9:00 p.m. | |
| Wed | 11:30 a.m. to 9:00 p.m. | |
| Thu | 11:30 a.m. to 9:00 p.m. | |
| Fri | 11:30 a.m. to 9:30 p.m. | |
| Sat | 11:30 a.m. to 9:30 p.m. | |
| Sun | 11:30 a.m. to 9:00 p.m. |
We waited an hour for food, the chips were cold and salad was drowned and not fresh at all. Wait staff didn’t check on us at all for the price we will not returning or recommending highly disappointing especially since we traveled and hour for dinner you guys need to step things up
My experience at this restaurant was extremely disappointing. We chose this place to celebrate my 40th birthday, attracted by its appealing ambiance and promising menu. Upon arrival, we were seated at a pleasant table with a view of the marina. We ordered a bottle of champagne and the 3-course special menu, which included oysters to pair with our bubbly. Unfortunately, our patience was tested when we waited for over an hour to receive our oysters and starters. The oysters, when they finally arrived, were not fresh and emit... read more
The place was buzzing for an early Sunday night, the menu was extensive and the price was affordable for most of the choices however my steak was undercooked for a medium steak. The only thing I did not like was how unprofessional our waitress was when retuning the bill back to the table she definitely made it very awkward by not using the correct etiquette when returning the left over money that was put down in cash in the leather wallet, The service dropped from a five star rating to a one star rating due to her coming b... read more
Business response:
Hi Cameron, Thank you for taking the time to leave us a review and for sharing your experience with us. With regard to your steak, we have a strict policy that we will always replace your steak if it is not cooked to your satisfaction. Please do let us know next time and we will happily replace this for you. Thank you for letting us know about your server. We will be presenting your feedback to the team as you are indeed correct, this is not how we handle change and is definitely not our procedure. We have leather folders... read more
Frequently asked questions about Red's Kitchen & Bar
How is Red's Kitchen & Bar rated?
Red's Kitchen & Bar has a 4.3 star rating with 1,468 reviews.
When is Red's Kitchen & Bar open?
Red's Kitchen & Bar is open now. It will close at 9:30 p.m.