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Shop 46E Sanctuary Cove Village 4601, Masthead Way, Hope Island, QLD, 4212, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:30 a.m. to 9:00 p.m. | |
| Tue | 11:30 a.m. to 9:00 p.m. | |
| Wed | 11:30 a.m. to 9:00 p.m. | |
| Thu | 11:30 a.m. to 9:00 p.m. | |
| Fri | 11:30 a.m. to 9:30 p.m. | |
| Sat | 11:30 a.m. to 9:30 p.m. | |
| Sun | 11:30 a.m. to 9:00 p.m. |
Need to be popped down a few pegs as they have recently deleted all their google reviews and trying to pretend they are a true 4.8 when its probably more of a 3 star joint when you factor in that no one has any idea whats going on during dinner service. The service is so awfully slow, be prepared to spend 2+ hours here. They served raw food after waiting hours for it and then not offered a refund and instead insisted we wait for the meal to be made again.. Â
Business response:
Good Afternoon Zenda, Unfortunately, Google doesn't allow us to delete reviews so our star rating is indeed correct. Zenda we are so sorry that you were not happy with your experience at Red's Kitchen & Bar. We have investigated your feedback and are somewhat confused. Your party started to arrive at the venue from 5.36PM, your first order was placed at 5.46PM and your entree's and mains at 6.01PM. Your steak was not cooked to your liking when it came out at 6.27PM so we immediately replaced this for you. This can happe... read more
Pretty disappointed to be honest. Sunday lunch took a long time to be delivered. The menu was unimaginative and the barramundi was either old or frozen. The location is great however and staff were polite and efficient. Â
Service was good Felt everything was over cooked with oil The ribs were over cooked The barramundi was tasteless & overcooked So the Chef should review his technique!! We will not be returning Hope this helpsÂ
Went for my Birthday dinner Was Absolutely Awesome Staff was Absolutely Awesome Food and Atmosphere was Absolutely Awesome Definitely going back againÂ
Celebrated my birthday Food was awesome Staff was awesome Definitely return visit on my calendarÂ
We and had 3 course lunch, drinks service and waiters were sound. The food however was way below any acceptable standard…… lamb ribs were old and dry reheated versions, while 2 serves of barramundi battered were severely overcooked and very burnt. The pate’ was fine and the cauliflower dish looked and tasted unpalatable. The fish still repeating some hours later….oofÂ
We waited an hour for food, the chips were cold and salad was drowned and not fresh at all. Wait staff didn’t check on us at all for the price we will not returning or recommending highly disappointing especially since we traveled and hour for dinner you guys need to step things upÂ
My experience at this restaurant was extremely disappointing. We chose this place to celebrate my 40th birthday, attracted by its appealing ambiance and promising menu. Upon arrival, we were seated at a pleasant table with a view of the marina. We ordered a bottle of champagne and the 3-course special menu, which included oysters to pair with our bubbly. Unfortunately, our patience was tested when we waited for over an hour to receive our oysters and starters. The oysters, when they finally arrived, were not fresh and emit... read more
The place was buzzing for an early Sunday night, the menu was extensive and the price was affordable for most of the choices however my steak was undercooked for a medium steak. The only thing I did not like was how unprofessional our waitress was when retuning the bill back to the table she definitely made it very awkward by not using the correct etiquette when returning the left over money that was put down in cash in the leather wallet, The service dropped from a five star rating to a one star rating due to her coming b... read more
Business response:
Hi Cameron, Thank you for taking the time to leave us a review and for sharing your experience with us. With regard to your steak, we have a strict policy that we will always replace your steak if it is not cooked to your satisfaction. Please do let us know next time and we will happily replace this for you. Thank you for letting us know about your server. We will be presenting your feedback to the team as you are indeed correct, this is not how we handle change and is definitely not our procedure. We have leather folders... read more
Red's Kitchen & Bar has a 4.4 star rating with 1,409 reviews.Â
Red's Kitchen & Bar is closed now. It will open at 11:30 a.m.Â