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Ready Movers
- Transportation Services
- Northgate, QLD
About this business
Location details
858 Nudgee Road, Northgate, QLD, 4013, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 5:00 p.m. | |
| Tue | 06:00 a.m. to 5:00 p.m. | |
| Wed | 06:00 a.m. to 5:00 p.m. | |
| Thu | 06:00 a.m. to 5:00 p.m. | |
| Fri | 06:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
3 bedroom home move - medium distance in the same state. It was noted on pick up the 2 staff members were clearly in a rush and pressured for time - my belongings and personal items were NOT packed with care, when I unpacked I found many broken or damaged items. The attitude of one of the drivers made me feel very uncomfortable, especially when I asked him to retrieve a wet tea towel he had packed, he made it very clear he was very angry about being politely asked to remove the wet towel which would have caused mould and pot... read more
Business response:
Hi Liz, thank you for your feedback—we’re really sorry to hear about your experience. This is certainly not the level of care or professionalism we aim to deliver, and we understand how frustrating and disappointing it must have been to find items damaged and to feel uncomfortable during the move. We take concerns like this very seriously. Our claims department has been notified and will be contacting you today to assist further and work towards a resolution. We truly appreciate you bringing this to our attention, as it help... read more
Overcharged me never again fake advertising doubled in price absolutely false
Business response:
Hi Gregory, thank you for your feedback—we’re really sorry to hear about your experience. We take concerns around pricing and transparency very seriously, and this is certainly not the experience we aim to provide. Our claims department has been notified and will be contacting you today to look into this further and work towards a resolution. We appreciate you bringing this to our attention.
Was missing two poles for my bed frame, contacted one of the movers, No one ever got back to me.
Business response:
Hi Jade, thanks for bringing this to our attention—we’re really sorry to hear about the missing items and the lack of follow-up. That’s certainly not the experience we want for our customers. Our claims department has been notified and will be contacting you today to assist further and help resolve this for you. We appreciate your patience and the opportunity to make this right.
Turned up late. Under staffed for a move . Took very long time to put items in the truck. Not careful with furniture. Broke glass in cabinet . Rough with furniture , left half my furniture in the unit . Didn’t care!! Said they truck wasn’t big enough When they delivered my furniture couldn’t find screws for Tv ,had to go back home to find them. Couldn’t find cable for sofa, didn’t really care. Wouldn’t help to pack any box’s . Worse experience. I wouldn’t recommend this company.
Business response:
Hi Amie, Thank you for your feedback — we’re really sorry to hear about your experience. This is certainly not the standard of service we aim to provide, and we take your concerns very seriously. I’ve sent you a direct message so we can look into this and rectify the situation as quickly as possible. We’d appreciate the opportunity to make this right.
Up until this morning I could say the admin/sales team were fabulous- confirmed everything organised etc - then delivery they blocked the driveway of the unit complex I assumed wouldn’t be long given I didn’t have a lot -firstly one guy is wearing thongs on his feet and it’s raining- half hour in I had few prints and part of my couch in concerned by the slow pace ( I didn’t want the driveway blocked for hours) i asked them to pick up pace. I messaged the manager with my concerns - only to have the guy who was wearing thongs ... read more
Business response:
HI Melanie Can you please provide your full name or job number so we can assess this straight away. This does not allign with company policy or proceedure and will be addressed swiftly
DISASTROUS SERVICE, DAMAGED GOODS, AND FRAUDULENT PAPERWORK I hired Ready Movers for a relocation in December 2025. This has been the most stressful experience imaginable. The Facts: Missing & Damaged Items: I am missing three boxes containing high-value electronics (docking station, peripherals, digital scales) and clothing. Additionally, several of my belongings, including my weights, were delivered damaged. Unprofessional Conduct: The movers rushed the entire move, focused on finishing by 5:30 PM rather than protectin... read more
Business response:
Hi, We’re very sorry to read about your experience and the distress this situation has caused you. This is certainly not the standard of service we aim to provide, and we take your concerns very seriously. We understand how frustrating it is to deal with missing or damaged items, particularly when they are of high value or personal importance. Please be assured that John Maller, our Claims Officer, is actively working through this matter with you. He is reviewing all documentation, correspondence, and supporting information ... read more
Perth - Brisbane No need for words - this is how they unloaded our belongings into our storage shed. As you can see the damaged caused to our packing boxes, furniture & there was boxes , furniture missing. Container was packed in Perth. Brisbane Depot, cut our locks, Unlocked our container & reloaded into another truck- container was not meant to be opened or touched by anyone except us!! No apologies- no reimbursement- nothing - Did not even accept responsibility & or explanation why they cut our locks. Do not recommend thi... read more
Business response:
Good morning Helen sorry to here about your experience this is not a service we aim to provide. Please give us a call on 1300 787 934 and ask for John to discuss your concerns
Personally, a terrible experience. I have multiple broken items. Dining table was packed with heavy weight on it. Broken. Handles on my chest of drawers , ripped off. Gym mats , corners broken. They didn’t unpack everything they packed which was part of the terms and conditions. They just dropped everything and left, and had the hide to ask I sign the job was done. I didn’t sign. It’s been a week, they have the information and still have not even had the descent courtesy to contact, including the agent. Stay away from these ... read more
Business response:
Good Morning Noel Please contact us on 1300 787 934 and ask for John in regards to your concerns. This is not the service we aim to provide
Blokes kept speaking foreign language and staring at my girlfriend… Truck was also 3 HOURS late and I had to call to figure out what was going on…
Business response:
Good Morning , Sorry to here about your experience please give us a call on 1300 787 934 and ask for John to discuss your issues Thankyou Ready Movers
Frequently asked questions about Ready Movers
How is Ready Movers rated?
Ready Movers has a 4.8 star rating with 2,438 reviews.
When is Ready Movers open?
Ready Movers is open now. It will close at 5:00 p.m.