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Ready Movers
- Transportation Services
- Northgate, QLD
About this business
Location details
858 Nudgee Road, Northgate, QLD, 4013, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 5:00 p.m. | |
| Tue | 06:00 a.m. to 5:00 p.m. | |
| Wed | 06:00 a.m. to 5:00 p.m. | |
| Thu | 06:00 a.m. to 5:00 p.m. | |
| Fri | 06:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Fast, honest, reliable & stress-free moving! I had already had a few dodgy encounters with other moving companies. When I first spoke with Ready Movers I got honesty and patience with the many questions I asked. When it came to the move I was very impressed with the efficiency and care that the guys showed, not to mention their friendly, helpful attitudes. My entire move took only 1hr 45mins, including a piano and 30min travel time!! Great customer service and communication is clearly a priority for these guys because it was... read more
Excellent service We have just moved with ready movers and have had a great moving experience. We would recommend ready movers to anyone who is moving. The guys from ready movers worked really hard, quickly and safely, they even dismantled and reassembled our beds, thank you to Shaun and Sam who did a great job today! Reliable and professional
Furniture was broken in transit, claim lodged, no response from customer service. Would not recommend this company
Business response:
Hi Nicole, we’re sorry to hear about your experience and the delay in communication regarding your claim. We have now spoken with you directly and are currently arranging the necessary repairs. Thank you for giving us the opportunity to address this matter, and we will continue to keep you updated as the repairs progress. If you wish to contact me directly please email claims@readymovers.com.au or call +61 468 036 619 Thanks, Leita Green
Drivers were an hour late for the move, they broke a light bulb in the staircase leading up to my apartment (also did not clean it up). Movers also broke a curtain rod holder during move. I have reached out to the company with a 2 calls and an email, still no response! If i could give this a 0 star rating I would.
Business response:
Hi Tee, Thank you for taking the time to share your feedback. We are sorry to hear that your moving experience did not meet your expectations. We acknowledge the concerns raised regarding the crew’s arrival time, the final charges and the reported property damage. Your claim was received and is currently being reviewed in accordance with our claims process. Our team will continue to communicate with you directly while we investigate the circumstances and work towards an appropriate resolution. We appreciate your patience and... read more
So where do I begin. Firstly they tell me 5 - 7 days, then I find out it is business days so I am sitting in a house interstate with no furniture for a week. Then I find out they opened my container and put other peoples stuff in there!! Then when I try to make a claim for rubbing marks on my outdoor setting they reckon it has been recorded as a marked already table... Really great get you sucked in service then boom once they have you and your money you are treated like rubbish. I would not use this company again!!
Business response:
Hi Justine, Thank you for taking the time to share your feedback. We are sorry to hear that you were disappointed with your experience and the outcome of your claim. Prior to your move, our sales consultant advised via text message that the estimated transit timeframe was 5–7 business days when you asked how long your belongings were expected to be in transit. While we understand that being without your furniture during an interstate move can be difficult, interstate transit timeframes are estimates and are calculated in bus... read more
Moving from a 3 bedroom townhouse to a 2 bedroom apartment. I was asked to pay on the guys phone without any ability to see the cost breakdown. Turns out it was double the actual price, and the finance finance department were required to reimburse me. Additionally they damaged a ceiling fan on the townhouse I was leaving. This now needs replacing.
⭐ 1/5 — Deeply disappointing service and worse customer response If you're considering Ready Movers for a motorcycle, please read this first. I paid them to transport my Harley-Davidson Street 500 XG from QLD to WA. The motorcycle was freshly serviced with a BRAND-NEW battery fitted immediately before handover — documented on the service invoice I provided to them. It arrived in Armadale with the battery completely dead. Their response? A copy-paste denial. They listed every possible reason a battery could discharge in trans... read more
Business response:
Hi Soukhya, We are sorry to hear you were disappointed with your experience. As advised during our claims review, your motorcycle was delivered without any visible transit damage and our investigation found no evidence that the battery issue was caused during transport. Motorcycle batteries can discharge for a number of reasons during extended transit or storage periods, including inactivity and internal battery conditions, which are outside of our control. We also note that Ready Movers is not liable for the internal workin... read more
They only picked a part of the list and left the majority behind. I had asked for bike and other couple of household items, they came in to pick up the bike and when followed up they have no update about rest of the order. It's so frustrating, as I no longer leave and the whole point is it to get this logistic service is to get everything smooth but they have given me hard time. And no answer at all, they want us to settle the payment before the pick up now I have paid complete only the bike. I have been reaching them since ... read more
Business response:
HI Soukhya I can help you please provide your name on booking or phone number and i will sort it straight away Or call me Ernest 0408156074
Would not recommend at all. This was the worst experience I’ve had—furniture arrived broken and chipped, the movers struggled to understand communication, and the company has not responded to any follow-up.
Business response:
Hi Emma, My name is Ernest Ward, General Manager. I have just seen your 1-star review and I’m sorry to hear about your experience. I will be conducting a full investigation and will take ownership of your claim to resolve this matter as quickly as possible. I can see in our system that the claims team has sent you a claims form; however, we have not yet received a completed submission to proceed. In case you haven’t received the email, please use the following link to submit your claim: https://form.jotform.com/2606687787460... read more
Frequently asked questions about Ready Movers
How is Ready Movers rated?
Ready Movers has a 4.8 star rating with 2,438 reviews.
When is Ready Movers open?
Ready Movers is open now. It will close at 5:00 p.m.