This profile has been claimed by the business owner or representative.
Fairfield Rd, Guildford West, NSW, 2161, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:30 p.m. | |
| Tue | 8:00 a.m. to 5:30 p.m. | |
| Wed | 8:00 a.m. to 5:30 p.m. | |
| Thu | 8:00 a.m. to 5:30 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | 8:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
The guys were right on time, friendly and professional, gave us good advice, and did a great job
Business response:
Hi, Catherine. We really appreciate the feedback / review and are glad we could provide you with a positive experience! We strive for professional service excellence every day and knowing that our customers see that in our service technicians makes it all the more satisfactory
Troy was courteous and friendly. He inspected all areas of the house thoroughly and clearly explained his findings. The reports provided were extremely comprehensive.
Business response:
Hi, Adrienne. Thanks for the great review and feedback. We really appreciate this and always share these reviews with the entire team, especially the professionals out in the field.
Masters is a great pest control company. I wasn't sure how it was going to be after company I used sold there business. I have used them now for 2 years and I find confidence in Masters making me comfortable and how they communicate. Highly recommended. Andrew
Business response:
Thanks Andrew! We understand changing pest control companies can be uncertain. Your confidence and comfort mean everything to us.
Braydon is a great guy. He is very respectful in my home and explained thoroughly the process he had to do on the day. Welcome him again
The company responded to customer concerns.
Business response:
Thank you for rectifying your initial review & we are glad you are satisfied with the resolution
Due weather when I wanted a postponement they still charged $99 for cancellation.
Business response:
Hi Naray, we understand your frustration with our policy, but from our perspective we could have allocated other work to our service technician for today hence why we request 48 hour notice for cancellations. Cancelling on the same day as the service does not allow us any opportunity to do this. Effectively we have lost work for him which we could have had. Could you kindly remove this 1 star review as we are a small business and to do this effects the livelihood our our employees and staff and as you have not actually ex... read more
Cockroach hasn’t been killed much
Business response:
Hi Thi, Thank you for this feedback. You we're provided with a 6 Month Service Warranty according to he paperwork we sent you. Our office will be in touch shortly to arrange one of our technicians to return to your home, assess and re-treat accordingly to control your cockroaches.
Masters Pest Control Sydney has a 4.9 star rating with 389 reviews.
Masters Pest Control Sydney is closed now. It will open at 8:00 a.m.