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Franck Provost Macquarie Centre Hair Salon
- Hair Salons
- North Ryde, NSW
About this business
Location details
Shop 3339, Level 3, Cnr of Waterloo and Herring Rds, North Ryde, NSW, 2113, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 9:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Overpriced and they dint even spend a minute to understand my hair type. My hair is curly and the hair setting they did for me was absolutely nonsense. It dint suit me or my hair type. I regret going there but im happy that I just got a hair setting and no hair cut.
Business response:
Dear Neeha, Thank you for taking the time to share your thoughts with us. We’re truly sorry to hear that your recent experience didn’t fully meet your expectations. At Franck Provost, we take great care to personalise every service to our clients’ needs, and it’s unfortunate that we weren’t aware of your concerns during your visit. Had we known, we would have been more than happy to address them and ensure you left feeling completely satisfied. We understand that you are no longer in Sydney, but should you return in the f... read more
I got my hair done just before I flew to Japan for a holiday mid Oct which is a few days ago. Since I didn't had time, I came for a 5.00 pm appointment on a Thursday and I specifically asked for a hair color that is very subtle and I strongly said I hated highlights showing straight lines without a nice blend. The stylist Eva recommended a balayage and at that time it was okay since it was night time. After 3 days the colour started to be more lighter and I am really not happy with the hair colour also I asked for a longer l... read more
"I'm feeling rather sad. I had went to another hairdresser because there was no appointments available and wanted to lighten my dark hair, they did stripey thick highlights that looked grey which was the opposite of what I wanted. I wanted a soft bronde with balayage and not stripey looking hair. But when I went to Franck Provost to fix it I emded up having to pay $330 to remove toner and then reapply toner... so I am now broke with hair that I had to pay twice for that I dont even like and makes me feel miserable and I now ... read more
I wanted some foils on top for contrast and to frame my face as I have had in the past , got complete blonde frizz with out any structure .which I must now where up in a pony tail because it is too embarrassing particularly in my work place.have to wait four grow out and will have heavy regrowth. The hair stylist was charming and nice, however communication wasn’t great because we could not properly understand each other due to language barrier.
Business response:
Hi Julie, I am sorry to hear that you did not receive the result you were after. As per our phone conversation, we would love to have you back for a hair assessment so we can rectify this issue. Please contact us on 02 7255 0520 to book in a hair assessment when you are available. Have a great week! Kind regards, Emma - Team FP
Frequently asked questions about Franck Provost Macquarie Centre Hair Salon
How is Franck Provost Macquarie Centre Hair Salon rated?
Franck Provost Macquarie Centre Hair Salon has a 4.7 star rating with 706 reviews.
When is Franck Provost Macquarie Centre Hair Salon open?
Franck Provost Macquarie Centre Hair Salon is open now. It will close at 9:00 p.m.