This profile has been claimed by the business owner or representative.
Darebin Trade Services
- Plumbing
- Thomastown, VIC
About this business
Darebin Gas specialises in installation, service and repair of Hot water, Gas storage hot water, Solar hot water, Ducted heating, gas heating, electric hot water, Space heaters and wall furnaces, gas safety checking, electrical safety checking, Carbon monoxide testing,Air conditioning repair, Air conditioning Installation, repairs and service. We work with top tier brands such as Breezair, Braemar, CoolAir, Brivis, Rinnai, Convair, Vulcan, Stadt, Rhino, Dux, Bosch , Bonaire and Omega just to name a few. We are based in Thoma... read more
Location details
265 Holt Parade, Thomastown, VIC, 3074, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Evap cooler service The fellas turned up within the scheduled time. Nick was polite and informative in regards to the job.
Business response:
Thank you for sharing your positive experience with us. We are pleased to hear that Nick arrived promptly within the scheduled time and provided polite and informative service throughout the job. Customer satisfaction and clear communication are our top priorities. If there's anything else we can do for you or if you have further feedback, feel free to reach out. The Darebin Team
Evaporative Air Conditioner Service The whole process of booking, confirmation of booking, promptness and work carried out on my air conditioner was good. Would definitely recommend them for any heating or cooling jobs you require.
Business response:
We appreciate your kind words and recommendation regarding our services for your air conditioner. We strive to provide a seamless experience from booking to the completion of the job, and we are pleased to know that we met your expectations. Your satisfaction and confidence in our services mean a lot to us. Should you need any further assistance or have additional recommendations, please don't hesitate to reach out. The Darebin Team
Evaporative Air Conditioner Service From booking to arrival to servicing and repair was an overall customer focused experience. The two servicemen were courteous, very competent, upfront with repair costs and did an excellent job. Highly recommended!
Business response:
Thank you for taking the time to share your experience regarding our Evaporative Cooler service. We're thrilled that you had a positive, customer-focused experience from booking to the completion of the repair. Providing excellent service, transparency in costs, and competent work are core values for us at Darebin Gas and Electrical. Your recommendation means a lot to us. Should you require any further assistance or have additional feedback, please don't hesitate to reach out. The Darebin Team
Worn out ducted heating service Pensioner couple rang because Gas Ducted Heater was very sooty. Serviceman Dom came and lookedat it. , told us it was too old and dangerous and had to disconnect gas . Time spent at house 10-15 minutes . Charged service fee $220 , seems a bit excessive
Business response:
Hi Stuart, We appreciate you taking the time to share your experience with us. We apologize if there was any confusion regarding the service fee. We had scheduled a clean and service for your Pyrox Riviera Ducted heater at a rate of $295. However, during the service visit, it became evident that the unit was not only sooty but also presented a significant safety risk due to its age and condition. Our experienced technician, Dom, promptly identified the issue and prioritized your safety by disconnecting the gas supply to the ... read more
Excellent job Andy and Kurtis both were very professional and nice person. They informed me before they came. They allowed enough time to make sure everything is secure.Many thanks to Darebin Gas and Electrical.
Business response:
We appreciate your kind words and are thrilled to know that Andy and Kurtis provided you with exceptional service. Their professionalism and dedication to ensuring your safety and satisfaction are values we hold in high regard at Darebin Gas and Electrical. Thank you for acknowledging their efforts. If you ever need further assistance or have more feedback to share, please feel free to contact us. The Darebin Team
Reliable Service Klye attended for Evaporate Cooler service. He informed me he was on his way, punctual and very professional. Since install Breezair on 2008, Kyle has attended most of the occasions, it's nice to have same service person rather than every time different people. When I called the company, the receptionist always have great communication and very pleasant. Darebin Gas service was timely, efficient and reliable. Highly recommended.
Business response:
Thank you for your glowing review of our Evaporative Cooler service and overall customer experience. We highly value your feedback and are delighted to learn that Kyle's punctuality, professionalism, and continuity in service have been a positive aspect of your interactions with us since 2008. We strive for consistent and reliable service, and it's wonderful to know that we've been able to provide that to you. Our admin team are committed to excellent communication and ensuring a pleasant experience for every customer. Your ... read more
Very Satisfied. Had Electric & Gas compliance check. Darebin Gas arrived on time, pleasant and job was completed satisfactory. Highly recommend.
Business response:
Thank you for recommending Darebin Gas! We're delighted to hear that our team arrived on time, was pleasant, and successfully completed the compliance check to your satisfaction. The Darebin Team
Problem Fixed My Seeley heat shut down on Friday night. A tech turned up Saturday morning but couldn’t fix problem. I sent email and I tech turned up today and fixed it. Back in the warm now. Dave was great. 10 out of 10 for everything.
Business response:
Thank you for sharing your experience! We're glad to hear that Dave provided exceptional service and resolved the issue promptly, ensuring your comfort. Stay warm! The Darebin Team
Good service and updates The company kept me updated all the time and made every attempt to bring my service forward.
Business response:
Thank you! We're delighted our updates and efforts to expedite your service met your expectations. The Darebin Team
Frequently asked questions about Darebin Trade Services
How is Darebin Trade Services rated?
Darebin Trade Services has a 4.9 star rating with 893 reviews.
When is Darebin Trade Services open?
Darebin Trade Services is closed now. It will open on Monday at 8:00 a.m.