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Shops 8-10/26-30 Tedder Ave, Main Beach, QLD, 4217, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:30 a.m. to 9:00 p.m. | |
| Tue | 11:30 a.m. to 9:00 p.m. | |
| Wed | 11:30 a.m. to 9:00 p.m. | |
| Thu | 11:30 a.m. to 9:00 p.m. | |
| Fri | 11:30 a.m. to 9:30 p.m. | |
| Sat | 11:30 a.m. to 9:30 p.m. | |
| Sun | 11:30 a.m. to 9:00 p.m. |
We dined on Tuesday night 25/8 at the 5pm seating. We used the remainder of a gift card which had $101 dollars remaining. We produced a receipt from the last time we dined which showed a $101 balance given to us the last time we dinned. On that occasion we had to wait for an extended period while the manager found the record of our voucher which had been emailed. He assured us we would have no problems next time if we showed the receipt. When we produced the receipt we were told very abruptly by the lady at the desk there wa... read more
Worst customer service ever. We arrived for my mums birthday dinner with 8 guests. From the minute we arrived the waitress had an attitude. We had booked online after seeing them advertised that the birthday guest will receive a free drink and meal to the value of $60 within their birthday month. While being seated the waitress asked if it was my birthday as we specifically stated on the booking it was for a birthday to which I said no it wasn’t my birthday but my moms. After being seated we asked how the birthday voucher wo... read more
We had a lovely lunch with excellent & friendly service by Jodi. The food was most enjoyable and the choice of wine was great. We will certainly be back again.
Worse dining experience I have had on the Gold Coast. I would not go back again.
Business response:
Hello Elizabeth I’m so sorry to hear this. Would you mind elaborating as this is not something we have ever heard. My email address is natalie@tableone.com.au. Kind Regards Birdcage
The restaurant is beautiful,food great ,margaritas was very salty & sour.
We attended your venue for Dinner @ 6.30 on 11/12.24. Left standing at entrance, table was very nice in the corner problem was we were forgotten. We love your restaurant and have been patrons since you opened, we also dinner under other booking names as a lot of friends live there. I feel like your venue is under staffed for the size now, as the service was terrible. I hate to complain but feel it needs to be said. I have another reservation on 18/12/2024. Dinner, 6-45 pm 4 people We are bringing friends from the south who ... read more
We were disappointed in the food, service, Everything We came on Tuesday 30 th April at 6.30 It was all the more disappointing as it was my partners Birthday, which I did mention when I book the restaurant
Business response:
Hello Mary, I am so sorry you were disappointed, did you let your wait person know at the time, as we rarely receive complaints? It was not a busy night when you dined so service should have been impeccable as it normally always is. If you could explain what you were not happy with, we will definitely investigate this further. Kind Regards Birdcage Dining Room
Wtf!?! Have always enjoyed an amazing dining experience here but the biggest disappointment tonight with out of town/state guests tonight! Booked a table at 7pm. Notified at 8pm that our entree choice was unavailable. Trying to keep our mains in-line with the other table orders, we chose oysters thinking they’d be quick, only to have them delivered passed any interest in ordering an entree. Consequently ate the oysters in a rush for main meal which was so “past due” that the night was past salvaging & had to excuse our choic... read more
Business response:
Hello Roslyn I'm so sorry about your experience. I have your booking details and will be speaking to the team about this. Thank you for letting us know and once again, our apologies. Kind Regards Birdcage Dining Room & Bar
Birdcage Dining Room & Garden Bar has a 4.6 star rating with 1,558 reviews.
Birdcage Dining Room & Garden Bar is closed now. It will open at 11:30 a.m.