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Repose Beauty & Wellness
- Beauty
- Wodonga, VIC
About this business
Location details
171 Lawrence St, Wodonga, VIC, 3690, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 6:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 6:30 p.m. | |
| Sat | 8:30 a.m. to 1:30 p.m. | |
| Sun | Closed |
Prompt service, on schedule to minimise wait time, extremely friendly and helpful staff
Business response:
Hi, Marcia. Thanks for taking the time to share your positive experience. Thats so beautiful to hear 🤍
Nikita is amazing. She makes us feel so comfortable and special
Business response:
Hi, Sharon, thats so beautiful to hear that you had a positive experience with us 🤍
Fairly disappointed. My foot massage, even though I didn't hear the instruction properly (that's on me), only went for about 5 minutes. I asked for a firm massage which I didn't really get and surprised that I left with oil still on my arm. Overall I felt for the $165 I paid not value for money.
Got a tan few days before my grad, did everything I was meant to before and after the tan, it went patchy, the stylist also missed a lot of areas. I had to rush to the grocery store to buy tan remover to fix the issue.
The Therapist did not introduce herself to me as there was lady waiting. So I don't know her name. She just said I'll take you down to the room to get ready and come back to help the lady who was picking something up. All she asked as we walked to the room was if I had any allergies. Not even a simple greeting.
I arrived early all the staff had a giggle session at the front desk, I was ask to wait so I waited, while the staff talked amongst themselves I waited another person walked in they were asked to wait they tried to start a conversation with the staff with no luck, one staff member had something done to her teeth mouth or something I waited the person waiting with me went in someone else came in they went through I waited no one spoke to me someone else came in the went through my appointment was 9:30am I waited till 9:45 my ... read more
Business response:
Hi Tanya, I'm so sorry that you were unhappy with our customer service while you were in salon, we defiantly want everyone to feel welcome & comfortable in our salon. Normally we do let our clients know if their therapist is running behind & do our best to help setup, put payments through ect, sorry if this information wasn't passed onto you. I will pass this feedback onto our next team meeting, where we can address concerns & move forward to eliminate this from happening again. Your therapist was Nikita. Im glad you a... read more
Frequently asked questions about Repose Beauty & Wellness
How is Repose Beauty & Wellness rated?
Repose Beauty & Wellness has a 4.9 star rating with 849 reviews.
When is Repose Beauty & Wellness open?
Repose Beauty & Wellness is closed now. It will open on Monday at 8:30 a.m.