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Darebin Trade Services
- Plumbing
- Thomastown, VIC
About this business
Location details
265 Holt Parade, Thomastown, VIC, 3074, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
From the call to book an urgent repair to the technician arriving to resolve a heater issue in a space of 2 hours my experience was brilliant. Fabulous customer service. There’s a reason that I have used Darebin Gas for the last two decades.
Business response:
Thanks Susan. We appreciate it. :) The Darebin Team
Easy to talk to with good service and provided what I need.
Business response:
Hi Ansis, Thanks for taking the time to leave a review. The Darebin Team
From my 1st contact to the final installation today. This company is completely professional. Each step explained. The crew today worked fast and efficiently and left my property clean and tidy. I now have hot water and great water pressure. Thank you Darebin Gas
Business response:
Thanks so much for your kind words! We’re really pleased to hear you had a smooth experience from start to finish. The Darebin Team
called ahead to advise appointment time. were polite, tidy and very professional. gave a detailed run through of how the installation was going to occur and made it happen.
Business response:
Hi Dave, Thanks so much for your review! We’re glad the installation went smoothly for you! The Darebin Team
Darebin Trade Services installed a new heat pump hot water service. Cant fault them. responsive, on time, job done efficiently - exactly as you would hope for.
The installation of my new heat pump water replacing an old gas system went well. Darebin Trade Services handled the process professionally from start to finish. The staffs are good and polite.
Business response:
Hi Jun, Thank you for your kind words and for taking the time to share your experience. Kind regards, The Darebin Team
Call out fee was excessive compared to other service companies, over $250. Tradesman completed his work in a timely manner and ended up with a bill of nearly $600 for 20 min work. The part was around $200. Pretty good hourly rate!!! Next time I will do some more shopping around first.
Business response:
Hi Chris, Thank you for your feedback – we’re sorry to hear you were disappointed with the pricing. We aim to be as upfront as possible with our rates, which are $268 for the first 30 minutes and $42 per 15 minutes thereafter. We’re glad the tradesman was able to complete the job efficiently and that the part resolved the issue. We understand the importance of value for money and always encourage customers to reach out if they have questions about pricing. Thanks again for taking the time to share your experience. Best regar... read more
Hamish came back today as we have still had a few problems. Lovely young knowledgeable guy who we are very happy to have fix our heater. Highly recommend Darebin Gas we have been using them for years
Darebin Trade Service are excellent to deal with and got someone out as fast as possible . Our ducted heating was fixed in a Jiffy and serviced as well . They are very professional and friendly .
Frequently asked questions about Darebin Trade Services
How is Darebin Trade Services rated?
Darebin Trade Services has a 4.6 star rating with 1,135 reviews.
When is Darebin Trade Services open?
Darebin Trade Services is closed now. It will open on Monday at 8:00 a.m.