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45 Bond St, Ringwood, VIC, 3134, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 3:00 p.m. | |
| Tue | 9:00 a.m. to 3:00 p.m. | |
| Wed | 9:00 a.m. to 3:00 p.m. | |
| Thu | 9:00 a.m. to 3:00 p.m. | |
| Fri | 9:00 a.m. to 3:00 p.m. | |
| Sat | 9:00 a.m. to 11:00 a.m. | |
| Sun | Closed |
The car itself and the staff at the location were great. However, the booking process and the “What is your budget?” feature were a joke, which is why I’m giving 3 out of 5 stars. It’s about the fifth time I’ve rented a Wicked Camper, but this time I had to book last minute, which is how I ended up in Ringwood. Since it was quite expensive, I tried using the “What is your budget?” option and waited two days without any response. I called and was told it was with operations and that someone would get back to me. With only t... read more
Conditions of contract state they would return the bond within 7-30 days. Took raising a complaint with consumer affairs the encouragement to return after 31 days. Consumer Affairs also state vehicles are to be on a fit state. We started with one 4x4 van out of Darwin, briefing was rushed and we were missing utensils. 40 min into highway driving and the transmission overheated. Their roadside assist was aware of the issue exclaiming they had added some solution to fix it. Van went into limp mode 3 times to Jabiru. Their solu... read more
The people were very nice (even provided spare covers and towels from previous renters for free) and getting the car was easy on the day. I had the Mystery Machine which unfortunately broke down around 100km from Melbourne. Although dealing with the roadside assistance was very long with a lot of back and forth, after 5 hours they brought a replacement car, Johnny Feelgood, which was definitely an upgrade in every aspect. The car still (as potentially expected) had its issues, for example cruise control and navigation not w... read more
We chose this car rental company, because we are all younger than 19 and it is pretty hard to rent a car without someone that is older. On the website we booked a pretty modern and well mantained car, but received an almost 20 year old car with over 420.000 km, basicly flat tires that drained our fuel, an engine that was always hot, because there was no coolant. In addition to the car being smaller and differently shaped than what we expected, when asked what to do about the circumstances of the car we were "transferred to a... read more
They just cancelled my booking 10 days before the Christmas trip. Apparently they tried to give me an 'equal or better' vehicle but none were available (I don't believe they even tried). No compensation. I'm screwed. I now need to find a last minute booking to access the 4x4 accessible camp spots I booked months ago. I live in Canada so it's not like I can cancel my trip.
Wicked Campers Melbourne has a 3.3 star rating with 201 reviews.
Wicked Campers Melbourne is closed now. It will open at 9:00 a.m.