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PPCC Room 490, 524 Springvale Rd, Forest Hill, VIC, 3131, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 10:00 p.m. | |
| Tue | 8:00 a.m. to 10:00 p.m. | |
| Wed | 8:00 a.m. to 10:00 p.m. | |
| Thu | 8:00 a.m. to 10:00 p.m. | |
| Fri | 8:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 10:00 p.m. | |
| Sun | 8:00 a.m. to 10:00 p.m. |
On the evening of 14 January 2026, I visited Urgent Care at Forest Hill for medical treatment. I would like to express my sincere gratitude to Dr Katy Kei Leung and Nurse Philippa for their exceptional care and dedication. They truly went above and beyond, far exceeding my expectations. It was refreshing and reassuring to encounter healthcare professionals who genuinely care about the patient experience. They are outstanding representatives of the Urgent Care service, and I sincerely hope their excellent service is recogni... read more
We have been here a few times, and each visit has been professional and thorough. This time, we had the privilege of being cared for by the Urgent Care nurse, Ms Aiwen. Her kindness, gentleness, and compassion toward my husband were deeply appreciated. The diagnostic equipment available on-site was also sufficient and reassuring, often eliminating the need for an emergency room visit. Thank you again, Aiwen, for all your help, much appreciated.
I was deeply dissatisfied with the service and the overall handling of patient care during my visit. Prior to attending in person, I had called the clinic to check availability. Unfortunately, I was not advised at that time that the clinic was already at capacity. Had this information been communicated during the call, it would have prevented unnecessary travel and allowed me, and potentially other patients, to seek appropriate alternative care options sooner. Upon arrival, I was informed that the clinic had reached full c... read more
I usually don't leave any reviews but I really needed to leave a review for today. My mum accidently cut her finger a bit so we came here today and Natasha was helping us out. She was really friendly and sencerely caring my mum, and I could also see that she truly care other patients and really friendly to everyone. If anything happens again in the future, this place would be the first place I will come. Thank you so much for the service.
Ok first visit was on Saturday as my knee was blown up like a ball and in extreme pain I was told It would be hours wait before I even get in. Decided to go home as I was in to much pain. Couldn’t sleep for the past two nights and booked an appointment from the website for 920Monday. I was nearly at the clinic before I got a call to say don’t rush as it would be a 2 hour wait. Returned home only to come back at 1030 and by 12.22 still waiting in the waiting room. I agree with one of the other reviews the triage needs to be ... read more
Forest Hill Urgent Care has a 4.5 star rating with 363 reviews.
Forest Hill Urgent Care is closed now. It will open tomorrow at 8:00 a.m.