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Stanmore Mazda
- Car Dealers
- Stanmore, NSW
About this business
Location details
370 Parramatta Rd, Stanmore, NSW, 2048, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I originally bought my car with Mazda, and after it was unfortunately written off, going back to Mazda to replace it was a no-brainer — I’d had such a great experience with my previous car. Dealing with insurance and a write-off is stressful at the best of times, but the team at Stanmore Mazda managed to turn what could have been a really draining ordeal into a genuinely positive experience. They were clear and straightforward with information, and organising a loan car to bridge the gap made a huge difference and took a lo... read more
Business response:
Hi Donna, thank you for your feedback and sharing your experience with us. We sincerely appreciate it. Zoom Zoom from the Stanmore Mazda family.
I came into Mazda Stanmore last week and bought a CX3. I had been to Homebush Mazda a couple days earlier but they were unable to complete the deal. I saw Peter Xu and within an hour he had given me a figure that I was happy to accept. He managed the whole process from start to finish seamlessly. I felt like I was dealing with a friend. I picked the car up on Monday 13 October 2025 and he was very patient with me, going through the operation of the car. I drove out of there very satisfied with my new car and the care that I ... read more
Business response:
Hi Isabel, thank you for your feedback and review. We sincerely appreciate it and we are humbled by your comments. Zoom Zoom from all of us at Stanmore Mazda
Fantastic staff and service. John was very helpful in selecting our family car a cx5. Every step of the way he was there to ensure everything was updated. Even a video of the car to show us everything is completed and checking in after our purchase. The staff at stanmore go above and beyond !!
Business response:
Hi Anastasia, thank you for your feedback and sharing your experience with us. We sincerely appreciate it. Zoom Zoom from the Stanmore Mazda family.
A big thankyou to all the staff at Mazda Stanmore who made me feel welcome the minute I walked into the showroom. I purchased my third car a Mazda 60 on Sunday and picked it up 4 days later. I traded in my previous car and was very happy with the trade in price. When I picked up my new car the level of attention to detail and the training given was exceptional. All my questions were answered and I was not rushed. A special thanks to Bob my salesperson , Chris , John and Fabio. The experience was seamless and enjoyable. Thank... read more
Business response:
Hi Jennifer, thank you for taking the time to share your experience with us, we are humbled by your comments. Zoom Zoom from the Stanmore Mazda family.
The past few times I have come to Mazda have been quite disappointing. It started when I first took my car for a service and they forgot to reset the car properly, unfortunately this seems to be a reoccurring issue and i’ve never left with them having the car properly reset. After that the company let me drive out of the service shop with nails in my tyre and dented my bonnet, after multiple phone calls they agreed to fix it (i paid for the tyres they did the bonnet) and I was happy to move on, however when I next came in th... read more
Reviews of Stanmore Mazda are all positive in the purchasing experience in which I too experienced, which was extremely positive. I must say the same for the first year service. But my review here is about my naivety in just wanting to replace a faulty brake light. I was quoted for $700, so I was of course shocked (for a one year old car?) Then it clicked on me, of course they wouldn't want to just do a "small job". Why can't they just be honest and tell me that I could go to a car mechanic and get the bulb replaced. (Or lo... read more
Business response:
Hi Geraldine, thank you for providing us feedback relating to your experience. I am shocked to note that you would have been quoted this for one light bulb? If you required a complete rear taillight assembly then that’s a different story all together. Your vehicle was serviced in May at a cost of $378. Since then, did you call us or visit for the quote on your rear brake light? I would like the opportunity to investigate this further and understand where we could have got this so wrong. Could you kindly email me, with mor... read more
Poor. I told Primrose I wanted to book an appt for servicing my car on the Chat. I understand she is in charge of selling cars, but no harm replying to tell me to call tomorrow morning. She just did not reply. I wanted to make an appointment to service my Mazda on Wed 29/3 at 8.30 am.
Business response:
Hi Lisa, thank you sharing your experience with our Dealer Principal when he met you in Service yesterday. We have taken your feedback on board and counseled our online chat group.
It started with the following signs. On Friday afternoon I rang three times to book a service. On all three occasions I got to listen to a recorded message of how the customers are friends, etc. On each occasion, even after the message was finished, and was directed to the 'Next available operator' I never made contact. (this is 5min +) On the third call, I was able to leave a message, but no-one rang back. So, on Monday I try again. This time I book my car in for a service. I tell that I probably needed new tires, ... read more
Frequently asked questions about Stanmore Mazda
How is Stanmore Mazda rated?
Stanmore Mazda has a 4.8 star rating with 1,397 reviews.
When is Stanmore Mazda open?
Stanmore Mazda is closed now. It will open tomorrow at 8:30 a.m.