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Rouse Hill Town Medical & Dental Centre
- Medical Centers
- Rouse Hill, NSW
About this business
Welcome to the Rouse Hill Town Medical & Dental Centre. Quality healthcare when you need us most. We offer Mixed Billing, walk-in consultations and we’re open 365 days a year. Rouse Hill Town Medical & Dental Centre, listed under the “Medical Center" category, is located at Town Centre, Level 1/10-14 Market Ln, Rouse Hill NSW 2155, Australia, and can be reached at +61288898900 phone number
Location details
Town Centre, Level 1/10-14 Market Ln, Rouse Hill, NSW, 2155, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
It was an excellent experience. It was first time we visited this clinic since we moved in this area. We did not know any doctor. The receptionist greeted us nicely and helped us find doctor who could see us urgently and do our medical fitness report for my D/L. Doctor was very kind and filled up all the reqired information in the form and did the mandatory tests and found him very helpful and he sent all the papers to the Service Canada on line as today was the due date. We went to Service Canada and they confirmed they h... read more
I recommend NOT coming here. Used to be a good centre but it appears that change of management affected patient care. You can tell how the company manage and train (or lack of) their staff because it reflects on staff engagement with patients. You can tell they are not happy. So the experience is not great. Totally not the staff’s s fault. It’s just the environment and culture the company created it seems. 30/10/2024 Hi Owner. Thank you for the reply. Although I am sure you can find out from system record about the appoin... read more
The doctors are reasonable but the clinic management is very poor. I was expecting a call from my doctor on Friday. It is now Thursday with no call. I called the clinic, they booked me a telehalth appointment at 11:50am. It is now 12:56pm and I called the clinic back. On hold for 30 minutes just to be told that the doctor said she will call me IF and WHEN she can. I then found out from reception that apparently their teleheath appointments don't count as 'actual' appointments and the doctors try and call in between patients.... read more
My whole family are patients here. We love our doctors and Reception are fantastic. Reception have a very difficult job with the demand of so many people coming through the door. Please be patient as they are doing their best!
I am completely dissatisfied with this medical centre as I booked a Telehealth appointment and was waiting on standby for 1.5hrs and still have no callback. I attempted to call but could not get through to reception after waiting in queue for 30 minutes! My recommendation is do not have an option to book online if you cannot keep up with it. Completely misleading and I called another local GP and had a callback for the Telehealth appointment two minutes later!!
Frequently asked questions about Rouse Hill Town Medical & Dental Centre
How is Rouse Hill Town Medical & Dental Centre rated?
Rouse Hill Town Medical & Dental Centre has a 4.8 star rating with 750 reviews.
When is Rouse Hill Town Medical & Dental Centre open?
Rouse Hill Town Medical & Dental Centre is closed now. It will open at 8:00 a.m.