Rouse Hill Town Medical & Dental Centre

A Tilde 

on Google

2 months ago

I recommend NOT coming here. Used to be a good centre but it appears that change of management affected patient care. You can tell how the company manage and train (or lack of) their staff because it reflects on staff engagement with patients. You can tell they are not happy. So the experience is not great. Totally not the staff’s s fault. It’s just the environment and culture the company created it seems. 30/10/2024 Hi Owner. Thank you for the reply. Although I am sure you can find out from system record about the appoin... read more

Yvonne Close 

on Google

5 days ago

Have been visiting Rouse Hill Town Medical Centre now for around 7 years this year. Have either walked in to make an appointment or booked online. Rarely do i have to wait to long to be seen, as there is a large amount of doctor's available. Have been also able to have other services required -pathology and referrals. Highly recommended. 

Anika Singh 

on Google

a week ago

I arrived 15 mins before my scheduled appointment time, however i waited and and waited and waited. Got called in 45mins passed my scheduled appointment time. Was only with the dr for max 5mins. Appointment times mean nothing and there is absolutely no acknowledgment or accountability for having to wait ridiculously long periods when you have a scheduled appointment. Clearly this is an ongoing problem based on other reviews which clearly means they should change their process, but I’m assuming they won’t so they can continue... read more

Rajesh Pillai 

on Google

2 months ago

Came at 1140amfor 1150aa appointment with dr ajanta,reception told 2patients in front of me .At 1230pm went again to reception ,said still one patient in front of me .(the reception staff wasn’t apologetic,may b not part of her job that’s ok)finally was called in after 55mins .when u have sciatic pain that wait is too long . 

HELEN Q 

on Google

3 weeks ago

The worst experience. I waited more than half an hour past my booked appointment time. The doctor was rude and condescending and kept telling me to listen when I asked her any questions. The most degrading and upsetting visit to any doctor and I am 67 years old. I burst into tears and left with the doctor calling after me to say you can't do that don't slam that door, I didn't. Dr Ajantha Ediriweera at Rouse Hill Town Medical & Dental Centre is to be avoided at all costs.