Rouse Hill Town Medical & Dental Centre

lizzie raggio 

on Google

2 months ago

First time coming here in over 2 years. I waited over 2 hours for a pre-booked appointment, only to be in the consult for not even 5 minutes with no physical examination at all. My symptoms were dismissed straight away and no personal history was taken (didn’t ask about family history, reproduction status, health conditions etc.) doctor then ordered a test that didn’t even correspond to my symptoms and the only thing I left with was a script for an over the counter medication I have already been taking for my symptoms with n... read more

STEPHANIE MATEA 

on Google

a month ago

I came this morning with my partner who had a 7:40am pre-booked appointment with Dr Ajantha Ediriweera and am appalled by the entire experience. He waited over an hour before getting called into the room, was immediately dismissed when requesting the physio care plan he was asking for. The Dr did not review his clinical records to note his eligibility for treatment due to his medical history and was pushing suggestions for X-rays and scans instead of listening to the symptoms being described and appropriately physically asse... read more

kristine rm 

on Google

2 months ago

Had a 1:50 p.m. appointment today, waited an hour and a half and then decided to leave without even seeing the doctor. Apparently the doctor had some phone calls to make and could not be interrupted! I don't usually leave Google reviews but the medical center sent me a text to leave a review. They obviously don't even know I wasn't seen by a doctor. What a joke! 

Kazi Sakib 

on Google

2 months ago

I came to drop a pathology specimen on Thursday evening 7.9.23 at 6.45pm. I found the pathology was closed (doors shut, lights off). The receptionist lady confirmed the pathology collector left already. Although the timetable says laverty pathology is open till 7pm. The receptionist lady took my specimen bag from me and said she will give it to the pathology collector when they come for collection. No results Friday and Saturday. Called laverty few times on Friday and Saturday who confirmed they didn’t receive the samples.... read more

Susan Bennett 

on Google

2 months ago

I visited Dr Ali personally at the medical practice and then had a follow up telehealth appointment to discuss test results. The online booking in process for both appointments was faultless and Dr Ali is lovely. He explained the issue and gave me confidence in his assessment and response to my questions. I will become a regular patient of his from now on. Thank you for your help.