Rockingham Medical & Dental Centre

Robbie Strachan 

on Google

a month ago

Came into Urgent care after ED said we’d be in for many hours of wait time. Was seen to about 15 minutes of arriving and cannot say enough about the service. I had gotten my ring stuck on my finger and after numerous attempts myself I decided getting it cut off was best. I unfortunately can’t remember her name but the nurse who tended to me was awesome. Professional, sweet, caring and just an absolute magician. She asked if she could try one time to get my ring off without having to cut it and I consented. Took maybe 3 minut... read more

Samantha 

on Google

2 months ago

The reception service experience was unpleasant, strongly transactional, there was no care for patient /customer feel in the interaction. The doctor left early and we tried to phone you so you can wait to see that doctor you booked next week or you can see another doctor today. Upon asking the reception which number they phoned because no phone calls were received - her response I don’t know what number was dialled so you can tell me your number. I would expect the staff to be more alert and empathetic to a patient / custome... read more

DJ W 

on Google

a week ago

This has to be the worst Doctors ever!! On hold for 15 minutes without being asked only to then have recording say we can call you back, that would be helpful at the start instead of wasting your time. The joy doesn't stop there when you speak to someone they are very unprofessional and rude. It takes about the same time to check in for appointment. An absolute cowboy operation from start to finish!! 

Dani Sutton 

on Google

3 weeks ago

My husband had severe pressure pain in his eye went in as a walk in patient didn’t wait too long maybe 30 mins. He got Dr Olumide Odebajo who looked at his eye while hubby was sitting on the chair Dr Odebajo had a quick look with the light said “no can’t see anything go to the ED” what a waste of time and money. No care what so ever not even pain relief eye drops nothing! 

E Mitch 

on Google

3 months ago

I waited for more than an hour to speak with your administrator at the nearby medical center, and I was appalled by the way they interacted with a fellow practice manager. When I commented on waitime " i got a yeah i know " The conversation was not only unprofessional, but it also failed to provide any assistance or solutions. This experience highlights a critical need for comprehensive staff training focused on effective communication skills and professional etiquette when engaging with colleagues. It is essential for foste... read more