This profile has been claimed by the business owner or representative.
Rockingham Medical & Dental Centre
- Medical Centers
- Rockingham, WA
About this business
Welcome to the Rockingham Medical & Dental Centre. Quality healthcare when you need us most. We are open 365 days a year. Rockingham Medical & Dental Centre, listed under the “Medical Center" category, is located at 18 Civic Blvd, Rockingham WA 6168, Australia, and can be reached at +61895571111 phone number
Location details
18 Civic Blvd, Rockingham, WA, 6168, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | 7:00 a.m. to 6:00 p.m. |
The reception service experience was unpleasant, strongly transactional, there was no care for patient /customer feel in the interaction. The doctor left early and we tried to phone you so you can wait to see that doctor you booked next week or you can see another doctor today. Upon asking the reception which number they phoned because no phone calls were received - her response I don’t know what number was dialled so you can tell me your number. I would expect the staff to be more alert and empathetic to a patient / custome... read more
I waited for more than an hour to speak with your administrator at the nearby medical center, and I was appalled by the way they interacted with a fellow practice manager. When I commented on waitime " i got a yeah i know " The conversation was not only unprofessional, but it also failed to provide any assistance or solutions. This experience highlights a critical need for comprehensive staff training focused on effective communication skills and professional etiquette when engaging with colleagues. It is essential for foste... read more
Absolute joke .. the booked me appointment for 10 minutes after closing time on a public holiday. The appointment was for a mental health assessment and to create a mental health plan , now if that’s not bad enouf the fact I arrived at the destination to find it was closed after I had tried to contact them to make sure it was open. I was put on hold until the centre closed for the day . Whoever operating this clinic needs to have a long hard think on what they want to be doing in life because this is unacceptable
Genuinely one of the worst medical practices in the state. Reception has no clue what they’re doing leaving patients sitting for hours on end only to be told “ oh we actually didn’t check you in” no apology no rectification just a simple “ we can check you in now but it will be another hour wait”. 9/10 the doctors at this practice will misdiagnose you anyway as they’ve clearly received their medical license out of a cereal box so don’t waste your time. Find a better “ practice”
Went in today and had to have bloods taken, a lady called Karen took my blood sample and was amazing. I let her know that I was a bit fragile when it came to needles but her reassuring manner and patient understanding made what previously bad experiences I've had a walk in the park. I know who I'll be asking for next time I need blood taken.
Frequently asked questions about Rockingham Medical & Dental Centre
How is Rockingham Medical & Dental Centre rated?
Rockingham Medical & Dental Centre has a 4.8 star rating with 447 reviews.
When is Rockingham Medical & Dental Centre open?
Rockingham Medical & Dental Centre is closed now. It will open tomorrow at 7:00 a.m.