Rockingham Medical & Dental Centre

Samantha 

on Google

3 months ago

The reception service experience was unpleasant, strongly transactional, there was no care for patient /customer feel in the interaction. The doctor left early and we tried to phone you so you can wait to see that doctor you booked next week or you can see another doctor today. Upon asking the reception which number they phoned because no phone calls were received - her response I don’t know what number was dialled so you can tell me your number. I would expect the staff to be more alert and empathetic to a patient / custome... read more

Dani Sutton 

on Google

a month ago

My husband had severe pressure pain in his eye went in as a walk in patient didn’t wait too long maybe 30 mins. He got Dr Olumide Odebajo who looked at his eye while hubby was sitting on the chair Dr Odebajo had a quick look with the light said “no can’t see anything go to the ED” what a waste of time and money. No care what so ever not even pain relief eye drops nothing! 

Robbie Strachan 

on Google

2 months ago

Came into Urgent care after ED said we’d be in for many hours of wait time. Was seen to about 15 minutes of arriving and cannot say enough about the service. I had gotten my ring stuck on my finger and after numerous attempts myself I decided getting it cut off was best. I unfortunately can’t remember her name but the nurse who tended to me was awesome. Professional, sweet, caring and just an absolute magician. She asked if she could try one time to get my ring off without having to cut it and I consented. Took maybe 3 minut... read more

Fakta 

on Google

3 months ago

Absolute joke .. the booked me appointment for 10 minutes after closing time on a public holiday. The appointment was for a mental health assessment and to create a mental health plan , now if that’s not bad enouf the fact I arrived at the destination to find it was closed after I had tried to contact them to make sure it was open. I was put on hold until the centre closed for the day . Whoever operating this clinic needs to have a long hard think on what they want to be doing in life because this is unacceptable 

Caitlyn Toni 

on Google

2 months ago

Genuinely one of the worst medical practices in the state. Reception has no clue what they’re doing leaving patients sitting for hours on end only to be told “ oh we actually didn’t check you in” no apology no rectification just a simple “ we can check you in now but it will be another hour wait”. 9/10 the doctors at this practice will misdiagnose you anyway as they’ve clearly received their medical license out of a cereal box so don’t waste your time. Find a better “ practice”