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Epping Medicare Urgent Care
- Medical Centers
- Epping, VIC
About this business
Location details
Regional Centre, Epping plaza shopping centre, Urgent Care Room Shop 216/571-583 High St, Epping, VIC, 3076, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 10:00 p.m. | |
| Tue | 8:00 a.m. to 10:00 p.m. | |
| Wed | 8:00 a.m. to 10:00 p.m. | |
| Thu | 8:00 a.m. to 10:00 p.m. | |
| Fri | 8:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 10:00 p.m. | |
| Sun | 8:00 a.m. to 10:00 p.m. |
It's a mixed bag here like anything in life. The staff where nice, the nurses lovely, the doctor that treated me was no good. Same stuff, different place. Egh!
Overall the experience at this medical centre was a disaster. They make you book an appointment only to come in and wait an extra couple of hours from your scheduled time. Doctors were fine, nurses were polite, except the 2 nurses/receptionist at the back counter were not polite, no greeting, lack of communication between each other, rude and lack of decent customer service. I’d like to point out the lady with long black hair in a high pony tail had all these issues. The other lady working with her shouldn’t yell out “come h... read more
We came in today because our GP wasn’t available and despite the waiting time being over 2 hours, I was really impressed with how the two nurses Jess and Sandy & the doctor handled the busy waiting room even providing a urine test while we waited, which made us feel reassured that my dad was being properly cared for. The level of empathy, compassion stood out. very glad to have an urgent care nearby and hope it will remain operating.
The worst experience I have had in years as far as health care is concerned. The triage reception/Nurse in urgent care is the rudest and most uncultured person I have came across. Abrupt, angry, rude and not an Iota of care. Very defensive and unable to communicate politely. Even the Dr seemed to hate dealing with her. The staff needs to be either sacked or retrained on how to deal with customers. Btw this was involving an injury for my five years daughter. Avoid going to this clinic, if you can.
Thank You for Excellent After-Care Support (for services rendered in Aug 2024) Dear Epping Priority Primary Care Team, I am writing to express my sincere gratitude for the excellent after-care support I received following my child incident at school. The staff were all incredibly friendly and provided treatment that clearly addressed my needs. I especially wanted to thank Vicki, Elli and Hasaneen (reception, nurse and doctor) for their attentive service and for administering the necessary injections so smoothly. The ent... read more
Frequently asked questions about Epping Medicare Urgent Care
How is Epping Medicare Urgent Care rated?
Epping Medicare Urgent Care has a 4.4 star rating with 336 reviews.
When is Epping Medicare Urgent Care open?
Epping Medicare Urgent Care is closed now. It will open at 8:00 a.m.