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Primary Dental Highett
- Dentists
- Highett, VIC
About this business
Primary Dental has been supporting Australian families with quality and affordable dental services for over 20 years. A range of dental treatments including general dentistry, emergency dental care, cosmetic dentistry, teeth whitening and orthodontics are provided by experienced dentists at our dental centre in Highett. Primary Dental Highett is a QIP accredited practice with state-of-the-art equipment and technology, which means we uphold the strictest sterilisation techniques to ensure you receive quality care in a friend... read more
Location details
Suite 1/1209-1215 Nepean Hwy, Highett, VIC, 3190, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:15 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 8:30 a.m. to 4:30 p.m. | |
| Sun | Closed |
I’ve always heard great things about Primary Dental, but my recent experience at this location in Highett was disappointing. The receptionist, Mahawish (I think that’s her name), was incredibly rude. There was no greeting or acknowledgment when we walked in, and when our appointment was delayed, she didn’t bother to update us or apologize. It’s concerning to see this level of service from a reputable dental chain. A few months ago, I visited with my sister, and she was actually yelling at one of the staff members, which mad... read more
I felt ripped off after booking an appointment advertised at $199 then being charged $350 for a poorly done teeth clean. I can see they haven't done the job properly and they only took around five minutes to complete. I will never return to this business. What a Sham!
My son’s first dentist appointment and he had fallen over and knocked out some teeth. Anjana was amazing at making him feel comfortable and made his first dentist appointment amazing. Thank you so much!
Would rate less if I could. Booked as a Bupa 1st service as we pay a premium for insurance….had to pay full price here - why? - this practice didn’t register their dentist as a BUPA provider until the day AFTER our service. Then took me MANY MANY calls, emails and follow-ups to get the money back…such a slog of effort for their mistake! No apologies from them, absolute terrible service on their behalf. One of the worst experiences I have had ever in Australia.
Worst experience ever! The receptionist was not helpful at all. I was charged for wrong amount, almost $200 more than the amount . And the receptionist denied to check again when I question it, very bad attitude. They treat client like a cash cow. Charge whatever they want. I have to ask my health insurance to contact them. And have not received the refund yet. Just so ridiculous!
Frequently asked questions about Primary Dental Highett
How is Primary Dental Highett rated?
Primary Dental Highett has a 4.9 star rating with 263 reviews.
When is Primary Dental Highett open?
Primary Dental Highett is closed now. It will open tomorrow at 9:00 a.m.