Pacific Toyota

Tandin Tshering 

on Google

a week ago

I recently purchased a WRX through Pacific Toyota and had the absolute pleasure of dealing with David and Natasha. Even though I’m based in Brisbane and they are up in Cairns, they made the whole process incredibly smooth and stress-free. Both David and Natasha were professional, friendly, and went above and beyond to make sure everything was taken care of. They kept me updated every step of the way and made what could have been a complicated interstate purchase feel effortless. I’m extremely happy with my new WRX and the ... read more

Rod Howard 

on Google

2 months ago

Used Car Buyers Beware New salesmen - Old tricks ... with the use of click bait. Wow!! What a waste of my time and a waste of a Saturday... I enquired, with intent to purchase, a vehicle from this mob on the day before Cairns Showday holiday. I live more than 100kms away from Cairns. THey had FIVE of them advertised with variied kilometres, remaining factory warranty and price. I confirmed that I would bring my trade in to them on the very next business day. In spite of earlier pressure from the salesman to put a deposit ... read more

Kate Cunningham 

on Google

a month ago

I’ve never had such a bad experience buying a brand-new car in my life. This was the most expensive vehicle I’ve ever purchased – a LandCruiser – yet the service and communication from Toyota Cairns was appalling from start to finish. I spent weeks chasing a delivery date that was never given. Then, out of the blue, I received a call at 10am on a Tuesday telling me the car would be ready for Wednesday afternoon delivery. That’s hardly reasonable notice for such a significant purchase. To make matters worse, my sales rep was ... read more

Stephen Murphy 

on Google

4 months ago

This is the worst toyota Dealer I have ever dealt with. I am currently travelling and booked my car - Landcruiser 200 series in for service. I also notified them, prior to this that I have had a check fuel filter maintenance come up on the Dash. They told me it would take 3 weeks to look at this but the manual says dont drive the car. This is obviously an unreasonable request. They then said well try and limit it. I mentioned it was booked in for a service and they said they will look at it then.I also asked for an express s... read more

Ashlyn Hickenbotham 

on Google

8 months ago

From day one Martin was very helpful in explaining the details of my new car and ensured everything went smoothly with all paperwork. Anthony was very helpful with finance and Shanae was also very helpful with explaining the best extras for my car. The whole team is very friendly and dedicated to excellent customer care.