This profile has been claimed by the business owner or representative.
Pacific Medical Centre Blacktown
- Medical Centers
- Blacktown, NSW
About this business
Location details
23-27 First Ave, Blacktown, NSW, 02148, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 10:00 p.m. | |
| Tue | 7:00 a.m. to 10:00 p.m. | |
| Wed | 7:00 a.m. to 10:00 p.m. | |
| Thu | 7:00 a.m. to 10:00 p.m. | |
| Fri | 7:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
Eliza is an excellent receptionist that manages the Pacific Medical Centre patients that arrive to see doctors usually after hours. I have had the pleasure of booking my appointment through her whenever I need to see my doctor. Eliza always cheerfully greets everyone with a smile and sincere greeting as she takes our bookings. She is very customer focused, very pleasant and professional in all her dealings. She manages this job alone which can be busy and demanding after hours. Eliza's professionalism and customer service m... read more
They used to be good, one of the best places around to go to, up until a few years ago. Now anytime you call them up expect a minimum 5 hour wait, and then a charge for telehealth as they have extremely long wait times. But hey at least they can schedule you in for either the next day or day after (but you can't backdate a cert so that's a complete waste of time). Have even had instances where the queue has been so long they don't even bother calling back.
20th Oct 2025 around 11:20am - called Pacific and the phone was picked up yet the Receptionist can't say hello she is just silent. I start talking and I ask a simple question if they had a certain vaccine available. She answers 'YES!' I then ask if I can book an appointment for Saturday to her reply was 'NOO, you can come in and wait like everyone else' and she hung up on me. I could tell she was African from her accent and honestly she should be fired from her job because she is not suited to talk to patients. There was no ... read more
Dr Justine Hester needs to be fired. She has no interest in patient care, she pushes you out the door in seconds and doesn’t care what you got to say. rude doctor, never want to see her again.
I had an appointment and was told by the receptionist that I was booked and should go wait at number 7. I waited for over 2 hours and 15 minutes. When I finally asked the doctor about my turn, I was told that I didn’t even have an appointment. This is completely unacceptable and reflects extremely poor service from the receptionist. Wasting over two hours of a patient’s time due to a miscommunication or mishandling is unprofessional and shows a serious lack of organization. I hope this issue is taken seriously and that steps... read more
Frequently asked questions about Pacific Medical Centre Blacktown
How is Pacific Medical Centre Blacktown rated?
Pacific Medical Centre Blacktown has a 3.2 star rating with 839 reviews.
When is Pacific Medical Centre Blacktown open?
Pacific Medical Centre Blacktown is open now. It will close at 10:00 p.m.