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Living Ponds
- Contractors
- Welshpool, WA
About this business
Living Ponds was established by Geoff in February 2012. They are situated in Welshpool at 404 Orrong Road, with ample free parking (80 bays). Geoff has worked in the pond and water feature industry for over 30 years with 12 years of this in the uk running his own water garden centre in the south west of England (Devon). Since arriving in Australia he has worked very hard at improving the industry and has succeeded to obtain only the very best ranges and most reliable products available for his customers. Geoff has worked ... read more
Location details
4 / 404 Orrong Rd, Welshpool, WA, 6106, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:30 a.m. to 5:00 p.m. | |
| Wed | 9:30 a.m. to 5:00 p.m. | |
| Thu | 9:30 a.m. to 5:00 p.m. | |
| Fri | 9:30 a.m. to 5:00 p.m. | |
| Sat | 9:30 a.m. to 5:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
Fantastic service and great products! Geoff is very knowledgeable, and Florence was very helpful. We’ll definitely be coming back when we are ready to start our pond.
I purchased pump, trough, blade and some more parts for my wall water feature. The pump didn't have enough power for my water feature but the staff at Living ponds were happy to take back the old pump and I was able to exchange it to get a new pump even though I used it for few months.
When someone is talking the best thing you can do is to not talk over a customer. Extremely rude and unprofesional. I past your shop every day to and from work thinking that this will be my "go to" supply shop, but after the experience i have with you over the phone with the male customer service person, i dont think i want to ever step into your shop. Extremely dissapointed with the service. Edit: you can give plenty of excuse. But the fact still remain that your staff is extremely rude. As what i have read in the previous... read more
I called in there today very bad service, There was an Asian man working there with no customer service skills. I walked in and he was talking to another customer and I smiled and said hi and was ignored. I wanted to buy some Goldfish, I went back to the counter and there playing something just looked at me, I picked up something and asked how much it was he started walking away and said they are $6 I think. I was still standing there and just went back down sorting some stock, never asked if he could help me more. After sta... read more
I went there on one of the weekends to purchase a pump which cost $200+. The Caucasian gentlemen’s who served me was really nice and reiterated that if there was anything wrong to bring it back before the warranty period. After 3 days the pump stop working so I bought it back and the Asian gentlemen that served me had absolutely disgusting attitude and blamed me for breaking the pump. Beware as they do not offer warranty and will play the blame game. Edit: the way I was treated when I bought back the pump was blaming me and... read more
Frequently asked questions about Living Ponds
How is Living Ponds rated?
Living Ponds has a 4.8 star rating with 139 reviews.
When is Living Ponds open?
Living Ponds is closed now. It will open at 9:30 a.m.