Highett Medical & Dental Centre

Chelsea R 

on Google

2 weeks ago

Walked in last night with a badly cut upper lip that needed stitches. When enquiring with the receptionist whether there was anyone available to see me they said no, they only had one doctor on which was perfectly fine. However, whilst there were no phone calls or no one waiting to be seen by her she made it appear like we were a burden for even asking, refusing to pay attention to us during the conversation and even providing sarcastic remarks when we asked if she knew of where to go / other clinics nearby; "I only work her... read more

Andrew Turton 

on Google

a week ago

**Inept, Inadequate and Cause for Serious Concern** I cannot believe I'm writing this. It's 2025. The three staff I've had contact with in my involvement with this clinic have left me wholeheartedly shocked. I attended on Saturday for a medical assessment. Dr Lu had significant biases and was not willing to even consider what I had to explain. He sent me off for tests and recommended a treatment that I've been on for three weeks already - with no result. Five days later, I had to follow up with the requested test results... read more

Ann Wilson 

on Google

3 weeks ago

Every person from the receptionist, the nurse and the doctor were all very competent and had a nice manner about them. My procedure was clearly explained to me and all care was exhibited in the execution of the procedure. The outcome was much better than I thought it was going to be, thanks to the expertise and care shown by the doctor and nurse. 

Jane Saunders 

on Google

2 weeks ago

I saw Doctor on Monday for suspected break in my wrist. I was sent for xray downstairs. I am still waiting for the results which they tell me should be available tomorrow. I think 4 days is too much. Meanwhile I am not sure what to do with my wrist, whether I am continually damaging it etc. I am disappointed as after ringing nurse on call I was directed to GP, rather than hospital and now I feel I should have gone to hospital and got it sorted out in one day. 

Denis Ackland 

on Google

a month ago

Nothing but good experiences here. Dr. Levy (skin care) and all staff with whom I have interacted are first class. I travel from Williamstown and will certainly travel from the Bellarine Peninsula when I move. No great wait times, excellent communication, nothing to dislike.