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Forest Hill Medical & Dental Centre
- Medical Centers
- Forest Hill, VIC
About this business
Welcome to the Medical & Dental Centre Forest Hill. Quality healthcare when you need us most. We are a mixed billing practice. We’re open 365 days a year. We offer a range of health services including Bupa Visa Medicals.
Location details
490/524 Springvale Rd, Forest Hill, VIC, 3131, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:30 p.m. | |
| Tue | 7:00 a.m. to 7:30 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:30 p.m. | |
| Sun | 8:00 a.m. to 6:00 p.m. |
Clinic is convenient, doctors and allied health are brilliant, and it is an amazing one stop medical centre as it covers almost all areas of western medical care as you expected. However, with incompetent and big attitude receptionist to zero customers service which really sad. I believe it is fine to have new recruits but they needed to be well trained and know the needs of clients as they are the face of the medical centre. There has a lady receptionist there is really really polite and helpful and she’s been there for... read more
Was told to initially wait 45 minutes for a doctor went again to check told again to wait another 45 minutes. Partner was injured in shoulder with excruciating pain, went to the urgent care. Then 4pm finally got xray. Went to reception waited another 1.5 hours to find doctor couldn’t. No communication from staff. Not “urgent” at all as described. Was there 1.30pm. There till 6pm. Whole afternoon wasted. They weren’t able to look at xray. Don’t go here. 2 hour wait time for “urgent” care
The first receptionist I spoke to was incredibly rude –despite the fact that the Centre's homepage explicitly states that you don’t need an appointment, she got angry that I didn’t have an appointment (I was there for something quite serious and her attitude was unwarranted). Luckily, another receptionist picked up on her vibe and took over (felt like the first person had a history of bad customer service) – she’s the reason for so many stars. The actual meet with the doctor was alright.
I was seen on time. The reception staff was very pleasant and the doctor was thorough and professional. I would not hesitate in recommending the clinic. I left feeling that my needs were met.
Great service from reception staff to all doctors and nurses. I've seen Dr Jamie C for over two decades. Always caring for my medical well-being. Thank you all ♡ Sue
Frequently asked questions about Forest Hill Medical & Dental Centre
How is Forest Hill Medical & Dental Centre rated?
Forest Hill Medical & Dental Centre has a 4.7 star rating with 643 reviews.
When is Forest Hill Medical & Dental Centre open?
Forest Hill Medical & Dental Centre is closed now. It will open tomorrow at 8:00 a.m.