Estia Health Willoughby

Miles Ashton 

on Google

4 months ago

My Dad has been a resident at Estia Health Willoughby for around nine months. The facility is well maintained, with clean and comfortable rooms. The real strength is the staff, who are consistently warm and attentive. They genuinely care about the residents’ wellbeing. There’s a good range of meal options and the team will always make sure my Dad gets food that he likes. They also have access to a wide range of books from Willoughby Library. The team regularly go the extra mile by organising internal events and excursion... read more

Alison Roper 

on Google

a month ago

I have relatives that reside at Estia. We have been welcomed, well cared for and meals are nutritious. All staff are friendly and easy to approach and communicate with if you have any questions or issues. They keep me well informed when needed. The chef provides a variety of freshly made meals. The variety of activities they can join in is amazing. Bus trips, high tea, sing a longs, bingo and many more. Overall our experience has made the transition into full time care very comfortable and easy. 

Belle 

on Google

8 months ago

I honestly believe this is the best aged care facility ever. From the moment you walk in, you can feel the warmth, compassion, and professionalism that the entire team provides. Every single staff member is caring, kind, and genuinely dedicated to the residents’ wellbeing. The level of care here goes above and beyond it’s clear that everyone truly loves what they do. The food is absolutely incredible, with delicious, nutritious meals that feel home cooked and made with love. The staff are amazing always patient, respectful, ... read more

Angus Munro 

on Google

5 months ago

In 2018, when my father needed residential aged care, I made an extensive list of nursing homes across Sydney that met my criteria, and it came to 55. After visiting and comparing them, I chose Estia Willoughby. My mother moved in during 2021, and over the years the team provided outstanding care to both of them. The staff were consistently warm, respectful and attentive—not just clinically competent, but genuinely caring. As a family member, that matters enormously: it took pressure off my shoulders and eased the emotional... read more

Chris Davis 

on Google

6 months ago

What a wonderful, caring and attentive staff at Estia Aged Care Willoughby. My mother has been well looked after these past 7 years and I have had the priviledge of getting to know some of her dedicated carers. How lucky my family is.